-->

KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

  • September 3, 2020
  • News

Algolia integration with Salesforce powers search and discovery capabilities for commerce

Algolia, a provider of a search and discovery solution, will integrate with Salesforce Commerce Cloud, allowing customers to adopt a unified headless architecture to create innovative product-based experiences on every channel to drive more customer engagement and conversions.

Algolia’s integration for Salesforce Commerce Cloud offers a headless commerce solution that enables rapid innovation and increases productivity with personalized search and discovery, visual merchandising, and a user-friendly dashboard with advanced analytics—all without high overhead and engineering costs.

Algolia for Salesforce Commerce Cloud features include:

  • Personalized Browse & Discovery: Build experiences that allow shoppers to browse the catalog with personalized category pages, advanced navigation, filters, and facets.
  • Unified Search Experiences: Index any source of content—including content within Salesforce Commerce Cloud, Community Cloud, and Service Cloud—and bring this into Algolia to deliver a unified search and discovery experience.
  • Multi-Channel: Power engaging shopping experiences on any device and channel—from web to mobile phones—using Algolia's API clients, front-end libraries, and extensive documentation.
  • Visual Editor: Use a visual drag and drop interface to merchandise products, pin items, and hide results, to tailor and optimize the customer experience.
  • Test and Optimization: Leverage a user-friendly dashboard to create synonyms, manage the relevance and personalization algorithms, launch A/B tests, and more.
  • On-Brand: Tailor front-end experiences to reflect and amplify the customer’s unique brand and appeal best to consumers.
  • Advanced Search Capabilities: Deliver fast, highly relevant search, with search-as-you-type, typo tolerance, query suggestions, and more.

“As digital usage accelerates, the need for fast, relevant, and scalable product discovery is increasing. Giants in the tech world have set a standard for what consumers expect their online experience to feel like, and it is challenging for other companies—large or small—to match the investments these companies have made,” said Bernadette Nixon, chief executive officer, Algolia. “Algolia's Search-as-a-Service platform and the power of our APIs enables companies to build powerful search and discovery experiences quickly and easily.”

For more information about this news, visit www.algolia.com.

KMWorld Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues