ABBYY adds mobile web capture SDK for customer onboarding on mobile devices
ABBYY, which provides AI-based technologies and solutions transforming business documents and content into business value, has launched ABBYY Mobile Web Capture, a new SDK enabling developers to add real-time image and data capture to their mobile web-based onboarding scenarios.
Suitable for iOS and Android, the SDK is aimed at helping companies accelerate onboarding processes, decrease client dropout rates caused by manual data entry, and create a better customer experience.
According to ABBYY, today, mobile is the preferred channel of engagement for customers seeking services, accounts, or applications. However, they are normally hesitant to download a native application prior to becoming an official customer. Therefore, the company’s website opened in a mobile internet browser becomes the main onboarding channel. Businesses are trying to reduce the high dropout rates by removing existing barriers like downloading an app and implementing technologies enabling self-service. ABBYY’s new Mobile Web Capture meets both of these needs as it adds mobile capture capabilities supporting the self-service experience to the company’s web pages, without the extra step of downloading a mobile app.
Mobile Web Capture speeds up onboarding by allowing the potential client to instantly take photos of documents needed for account opening making sure the image is suitable for text recognition. The new SDK uses a web browser on the mobile device to capture high-quality images in real time helping to complete registration processes. As soon as the user points the camera at a document, the technology automatically captures the best possible quality image in the live video stream eliminating the risk of errors and increasing the accuracy of the captured data in the backend.
For more information on ABBYY Mobile Capture SDK, go to www.abbyy.com/mobile-web-capture-sdk.