Cancer center meets the patient portal challenge

The Moffitt Cancer Center is enhancing its classification processes and patient portal by deploying new search technology. Moffitt, which works in the areas of patient care, research and education, has deployed Concept Searching’s Smart Content Framework.

The Moffitt Cancer Center created an online patient portal called MyMoffitt Patient Portal to improve patient care and experience. The challenge was to provide individual patients with the information most relevant to their specific health situation, while ensuring that the information is accurate, medically sound and secure.

Jennifer Camps, director of portal technologies and data management at Moffitt, says, “With more than 30,000 current users, the MyMoffitt Patient Portal has seen significant growth, and of the new patients who come to Moffitt Cancer Center, 87 percent register for a patient portal account. All developments and enhancements are about improving the patient experience.”

Concept Searching says its Smart Content Framework delivers the ability to index and access Moffitt’s data, and compile it based on key metadata, extracting concepts from content and enabling effective knowledge sharing for Moffitt’s patients. The company says that conceptClassifier—its flagship product that is part of the Smart Content Framework—generates keywords, acronyms and phrases from within content, by automatically identifying the word patterns in unstructured text that convey the most meaning.

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