-->
Media/Entertainment > News

NEXT WEEK! KM & AI Summit 2025, March 17 - 19 in beautiful Scottsdale, Arizona. Register Now! 

Digitech Systems debuts new automations for seamless information management workflows

Digitech Systems, the most trusted choice for intelligent information management and business process automation, is unveiling Sys.tm Flows and Sys.tm Intelligence, two new tools designed to enhance the Sys.tm information management platform's automation capabilities.

Clari introduces new AI workflows drive predictable enterprise revenue growth

The only platform to consolidate seller productivity and forecasting precision to run all enterprise revenue workflows, end-to-end

EncompaaS creates AI-powered search feature to speed up enterprise search time

AI-powered condition-based search allows enterprises to locate information faster, saving valuable time and resources

Auxia raises $23.5M to reinvent enterprise personalization with agentic AI

Google and Meta alumni founded Auxia to give marketing teams the same AI capabilities used by tech giants without requiring specialized data science teams

Microsoft’s latest sales agents accelerate and optimize sales processes

Microsoft is debuting two new agents purpose-built for enhancing sales workflows. These agents—Sales Agent and Sales Chat—aim to transform the business process of sales with innovative automations and actionable information.

ServiceNow acquires Moveworks to supercharge agentic AI search

ServiceNow's agentic AI and automation strengths plus Moveworks' front-end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation

Crogl debuts its Knowledge Engine to combat cyber risk, also announces $25M recent funding

The platform enables teams to handle all security incidents at unprecedented scale while maintaining the highest standards of investigation and documentation

SearchBlox’s SearchAI 10.8 release introduces powerful new AI search, chatbot, and agent capabilities

By integrating hybrid search, native RAG, and automated chatbot creation the company showcases it can deliver powerful yet user-friendly, fixed-cost solutions

Reveille continues to streamline intelligent automation processes with ABBYY integrations

Now offering support for the ABBYY Vantage and ABBYY FlexiCapture Cloud products to help maximize investments in these solutions through advanced telemetry capabilities

TigerGraph launches Savanna, its next-gen, cloud-native graph database

Savanna, the company's next-generation, cloud-native graph database enables organizations to rapidly surface relationships, analyze complex patterns, make mission-critical decisions based on high-quantity, interconnected data

Examining the ‘nature’ of KM: Learning from the environment and humanity at KM & AI Summit 2025

You may not realize it, but there's much to learn about KM from the world around us—both in the natural and interpersonal sense. Examining these systems, from the buzzing of bee hives to the way our personhood has always shaped knowledge sharing, bears compelling insights for KM.

Content, AI, and knowledge graphs: The key to driving positive customer experiences with TopQuadrant

In KMWorld's latest webinar, In AI, Content is King. But Finding and Leveraging It Is the Real Challenge, Nimit Mehta, CEO, TopQuadrant, and Laurie Nelsen, semantic solutions engineer, TopQuadrant, explained how through the power of knowledge graphs, a top ecommerce company was able to achieve a robust content management strategy capable of fueling AI technologies.

Quantexa announces $175M Series F investment round, further propelling the company’s AI-powered decision intelligence solutions

The funding will be used to develop new initiatives, strengthen Quantexa's platform innovation, and drive further growth in North America

Talkdesk AI Agents for Healthcare transforms patient and member experience with next-generation automation

Talkdesk unlocks the transformative value for providers and payers

TigerGraph offers enhanced hybrid search with its graph database to power AI at scale

The multi-modal combination delivers deeper learning and insights, Graph RAG for smarter AI, and super fast response times

LlamaIndex closes $19M in funding to supercharge enterprise-grade knowledge agents

This launch provides companies of all sizes a simple, secure way to manage AI agent workflow over unstructured data

Reltio powers real-time apps and personalized customer experiences with the Lightspeed Data Delivery Network

Reltio Lightspeed Data Delivery Network delivers seamless digital experiences and real-time engagement

Cresta AI Agent solution combines automation and human-like, conversational AI

Cresta, the leading contact center AI platform for human and AI agents, is announcing that its AI Agent capability—a CX solution for delivering human-like conversational experiences—has demonstrated significant success in its deployment with Brinks Home, a home security provider.

Examining the role of content quality in the AI agent boom with Acrolinx

Experts from Acrolinx joined KMWorld's webinar, Is Your Knowledge Content Ready for AI-Powered Agents? Key Strategies to Optimize for Large Language Models (LLMs), to discuss how to best prepare your content repositories for the benefits—and risks—of AI agents

Deloitte Digital partners with Genesys to help organizations elevate customer experience

New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding