Shared Results offers Tech-Talk to libraries to patch technology deficits due to remote work

The tool helps people stay up-to-date in using technology and become better communicators in the workplace

BillingPlatform releases solution for debt management and collection processes

Easy-to-use software allows customers to track and automate collections activities, optimizing productivity, and minimizing revenue leakage

Gong raises $200 million in latest funding round to continue growth

Revenue intelligence platform has grown 2.5x in 2020, enabling companies to sell in the remote work era

DocStar Enterprise Content Management now connects to ArcGIS

New ArcGIS connector enables users to access maps, data, and documents on the cloud anywhere, anytime

Zyter releases COVID-19 Suite to ensure employee safety

Four integrated or stand-alone tools help organizations keep personnel safe during covid-19 pandemic

LiveIntent collaborates with FullContact to provide persistent ID recognition

Empowering publishers, brands, and technology providers with real-time person-level marketing capabilities, without relying on third-party cookies

New Ivanti enhancements improve service desk outcomes

New biometric authentication, integrated self-service chat, new asset discovery and automation bots, deliver better employee experiences and outcomes

Metacake announces ecommerce tools for DTC companies struggling during COVID-19

Ecommerce Growth Plan aims to help businesses with their ecommerce strategies

globaledit creates digital asset management platform

Customers can now streamline collaboration, workflow, and asset management tasks related to creative production directly from globaledit.

Amperity to collaborate with Infutor to enrich identity data management solutions

Infutor's consumer identity data will enhance Amperity's resolved and unified first-party customer profiles to create an enriched foundational identity data management solution

Flexential collaborates with Telstra to expand its global reach

The company partners with Telstra to add a new point-of-presence in Hillsboro to enhance the long-established FlexAnywhere Network    

Hyland’s latest advancements include handwriting recognition

Latest release brings breakthrough handwriting recognition, increased cadence of enhancements

Mimecast strengthens data security with acquisition of MessageControl

Acquisition bolsters machine learning and graph technology to increase efficacy in the fight against advanced phishing and impersonation attacks

Knowledge management in a COVID-19 world

A recent KM webinar showcased key research and insights that can be applied to your KM strategies during the COVID-19 pandemic

Teleperformance offers Cloud Campus solution to boost remote workers

90% of Teleperformance clients are now served with robust work-from-home solutions

AI behavior modeling can improve customer satisfaction

A recent KMWorld webinar explained how contact centers can continue to provide successful customer service while working remotely due to COVID-19

Collibra streamlines COVID-19 data in free public data catalog

New resource puts trusted data in one place for ease of access, faster decision making

Reveille Software institutes Global Channel Partner Program

New channel program to streamline adoption of industry leading and cloud-ready ECM monitoring and management platform in North America and Europe

BillingPlatform and Navint collaborate to accelerate lead-to-revenue transformation

Partnership addresses growing market demand to optimize recurring revenue and monetization strategies as enterprises offer more complex product and billing options

RudderStack provides SaaS deployment options

New SaaS option makes RudderStack a fit for any size enterprise