Accenture collaborates with Forma Vision to provide enriched metaverse experiences

Volumetric video allows people to show up as their authentic selves in the metaverse

Moxo and Filevine to collaborate to unify client service interactions in the legal industry

Moxo's Customer Interaction Hub to be integrated within Filevine's Legal Case Management Solution

WithSecure supports the hybrid workforce with advanced protection for Microsoft Teams

New protection adds to WithSecure Elements' capability to securely collaborate in Microsoft's popular online meeting and collaboration platform

CXone Expert integrates with ChatGPT to transform AI-powered customer service  

This integration of CXone Expert and OpenAI's generative modeling enables consumers to resolve issues with human-friendly automated self-service

SugarCRM empowers B2B companies with new self-service capabilities

Now business-to-business customers can connect with brands effortlessly, while brands optimize every customer interaction to fuel growth

Zeta Alpha boosts GPT with enterprise search and knowledge management capabilities

Users experience tenfold productivity gains through improved AI-powered enterprise search and knowledge management

Hanzo debuts Command Center for ediscovery within Slack

Hanzo brings frictionless enterprise ediscovery to the Slack digital HQ with the first application dedicated to helping legal teams create matters and perform legal holds from within Slack for Slack and Google Workspace data

Serviceaide upgrades its IT and enterprise service management solutions to embrace greater self-service, management, and automation

Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, is announcing its Kruger release, updating the enterprise's product line with technology integration, feature enhancements, and the launch of the Luma mobile app.

Keypoint Intelligence and AgentDealer partner to enhance the office technology industry

The partnership continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers', channels', and their customers' transformation in the digital printing and imaging sector

DigiCert launches Trust Lifecycle Manager to unify the management of digital trust

Full-stack solution unifies CA-agnostic certificate management, private PKI services, and public trust issuance for seamless digital trust infrastructure

Evisort debuts new brand strategy that focuses on reimagining contract intelligence and legal technology

Refreshed website and product design reinforce industry commitment to providing prescriptive insights and actionable contract intelligence

Casepoint achieves StateRAMP Authorization

Positioning the company as a trusted partner in government for eDiscovery, enforcement, FOIA/Public Record Requests, and congressional inquiries

LumApps adds QR Code feature to simplify the mobile app onboarding process

New tool enables organizations to engage frontline workers by generating personalized, time-limited invitations that automatically sign employees into their LumApps account

ThriveCart secures $35M investment to further support the thriving creator community

Investment will allow ThriveCart to accelerate product roadmap, grow team, and create best-in-class cart experiences for digital product sales

Yext integration with Apple Business Connect empowers companies to better manage their digital footprint

The integration includes support for updates at scale and gives Yext customers greater control over their presence on Apple Maps

Jitterbit accelerates workflow integration and automation with latest release

New Harmony features offer more connectivity options and seamless management of automated workflows—all in one unified platform

Lucidworks and Google Cloud expand partnership to streamline online product discovery

The expanded partnership accelerates search relevance and reduces search abandonment for ecommerce shoppers

Lexalytics expands language accuracy and capabilities to its NLP platform

New and improved language capabilities provide greater accuracy and features for 11 non-English languages

Verint embeds appointment scheduling capabilities from Qudini into its Customer Engagement Platform

New solution for contact centers, stores, and branches to drive elevated holistic customer experiences

PagerDuty Status Pages empowers customers to respond quickly during large-scale incidents

Integrated, intuitive feature saves time and money, aligning technical and customer-facing teams