Image, Forms, Document Capture > News
Intelligent Document Recognition (IDR) capture provides the ability to make sense of and help manage the unstructured, untagged information that is coming into the corporation or organization. It can provide the front-end understanding needed to feed business process management (BPM) and business intelligence (BI) applications, as well as traditional accounting and document or records management systems.

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Cognizant plans to acquire Belcan for approximately $1.3 billion

Immediately accelerates growth opportunity through presence in attractive aerospace and defense sector with established blue-chip clients

CallSine introduces personalized AI-powered outbound email outreach—at scale

Total company and prospect content synthesis gives users  a competitive advantage

Pega GenAI Blueprint accelerates transformational app design

New capabilities signal a revolution in how enterprises think about their workflows

Anomalo now delivers AI-powered monitoring of unstructured text

nstructured text documents can be curated and evaluated for data quality around various document and document collection characteristics

Talkdesk Autopilot for Retail bolsters complex CX

Retailers can easily use generative artificial intelligence to improve the self-service experience and empower agents to drive more business value from customer interactions

The past, present, and future of search with Ontotext, Northern Light, and Workgrid

To help shed some necessary light on advances in search, experts joined KMWorld's webinar to explore what the near future may hold for these prevailing trends—both challenges and benefits alike

Pipeliner CRM provides Salesforce Connector

New connector drives CRM adoption and productivity without need to switch platforms

Arrive Technology rebrands as Arrive AI, further enhances automated delivery

The Fishers "smart mailbox" company plans to lead the Autonomous Last Mile industry and, at scale, to be a leader in AI

CAST Imaging expands use of generative AI to speed up application modernization

The enhanced GenAI capabilities and new features make it easier than ever for users to gain deep insights into their applications

Hyperscience unlocks GenAI for mission critical applications with Hypercell

Hypercell for GenAI transforms complex documents into LLM and RAG-ready data, accurately, automatically, and continuously

Kyndryl Interactive AI for Service Desk solution blends AI with human expertise

The solution offers a personalized IT support experience by leveraging AI and advanced speech recognition and natural language processing

Built on Workday to help partners build, manage, and extend the power of the Workday platform

New program empowers Workday partners to scale innovation and help customers realize greater value from the Workday platform

NICE introduces new back-office capabilities to effectively manage entire CX workforce

Latest NICE WFM release advances True-To-Interval (TTI) capabilities, enabling organizations to fuse front and back office CX operations

Talkdesk and Cognizant Team partner to supercharge the AI-powered customer experience

The collaboration creates global growth opportunities for both companies, with existing and new enterprise customers seeking enhanced customer experience

Sinequa debuts new line of GenAI assistants, renews company focus on advancing AI in the enterprise

Combining Sinequa's Search with GenAI provides the ultimate AI Assistant and virtual coworker

Skan and iGrafx collaborate to provide a digital twin solution that optimizes business operations

By leveraging iGrafx's process modeling and simulation capabilities, the DTO allows businesses to mirror every aspect of their operations in a virtual space

Experian transforms software for credit, fraud, and analytics

First-of-its-kind platform now integrates Experian's market-leading data, generative AI, and cutting-edge machine learning solutions into one unified interface

iManage and vLex announce partnership to offer powerful solutions for the legal sector

Mutual customers can leverage the power of Vincent AI to add powerful generative AI workflows, research, and analysis

Strike Graph boosts security compliance with VerifyAI

New security compliance software gives businesses flexibility and control for audits

TELUS International and eGain collaborate to offer elevated CCaaS with KM and AI

Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests