TrueDialog adds two new features for CRM text message visibility and compliance

TrueConnect puts every SMS conversation on every connected record; TrueOptOut is an AI-powered intent-detection engine that catches opt-out requests that keyword matching misses

Vasion is Imprivata-ready certified to supply trusted identity across healthcare print infrastructure

Closes the identity gap at the print layer, enabling clinicians and healthcare users to securely release jobs at any printer with a single badge tap

Voting is now open for the 2026 KMWorld Readers’ Choice Awards

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting is now open through August 31 for the 2026 KMWorld Readers' Choice Awards.

Casepoint releases MCP Server to empower customer-choice AI across legal and government workflows

Casepoint MCP Server allows agencies and enterprises to connect their preferred AI models and agents to Casepoint's unified platform while maintaining enterprise-grade security

Align Research aims to eliminate case-law hallucinations

Align Research replaces hours of case-law research with a fixed, per-task cost

Arctera and Arca partner to provide governed enterprise intelligence to legal AI

Collaboration helps legal and compliance teams apply AI to governed communications, files, and historical enterprise context

OpenSearch 3.8 streamlines observability workflows

Updates expand the platform's search, AI, and observability capabilities with enhanced vector performance, broader agent integrations, and new tools

Access Strategy Group and Foxit collaborate to make documents more compliant and accessible

Partnership makes inaccessible PDFs usable for people with disabilities, from lab results to benefit notices 

KnowBe4 adds advanced simulated vishing capabilities to combat voiced-based threats

KnowBe4 delivers customizable voice simulations that mirror real attacker tactics

DevRev Voice AI empowers shared organizational memory across agents

Voice AI on Computer now takes live customer support calls

Structuring workflows with embedded intelligence

KMWorld recently held a roundtable webinar with experts who discussed why modern workflows need a unified context layer of connected and contextualized knowledge, how to build for the future of embedded intelligence in practical terms, and more

Progress Software builds AI agents into CMS workflows to reduce content bottlenecks

AI agents execute, optimize, and continuously improve digital experiences

Dyna Software and Norseman Services collaborate to boost ServiceNow governance for regulated organizations

Partnership improves compliance, platform health, and deployment control

Checkmarx One for Government achieves FedRAMP Certification

Checkmarx One for Government provides the essential AppSec toolset in one platform

Litera relaunches brand that unites the practice and business of law

Litera relaunches around one platform, one agent, and one dataset spanning every corner of the firm

Clari + Salesloft turns buyer signals into revenue actions with new layer of conversation intelligence

Unifies buyer signals, engagement, and forecast data to help teams act faster, coach at scale, and improve revenue outcomes

Alta secures $25M to evolve the go-to-market architecture for revenue teams

Transforms the GTM stack

Constructing intelligent search experiences with Straive and Shelf

KMWorld recently held a webinar with Straive and Shelf that discussed how to get agentic AI and the underlying knowledge right in this agentic era

CData Connect AI links healthcare organizations to protected health information

Connect AI gives healthcare organizations a governed data layer, without moving data or loosening HIPAA controls

AlphaSense adds native PowerPoint and Excel AI Assistants to automate creation of assets for financial and corporate teams

New native assistants extend AlphaSense's work product creation and iteration capabilities