Salesforce to acquire Zoomin to feed AI agents with new levels of intelligence

Combines Salesforce Data Cloud with Zoomin's capabilities to unlock unstructured data to power AI agents—making them more personalized and context-aware in every customer interaction

Hubspot introduces more than 200 updates to its platform to benefit customer service teams

Everything is built so that GTM teams can unlock growth for their businesses

Qlik joins the UN Global Compact to advance ESG goals

Joining the UN Global Compact marks 10 years of Qlik's commitment to empowering nonprofit partners to further their missions with award-winning software

Salesforce Data Cloud ushers in innovations that transform customer experience using data and AI

Salesforce is introducing new Data Cloud innovations that advance an organization's ability to transform the customer experience using data and AI.

Crelate debuts Co-Pilot AI to enhance staffing and recruiting with recruiter intelligence

Crelate Co-Pilot is an AI assistant that empowers staffing and recruiting professionals with advanced capabilities

Deepgram’s voice agent stack ensures human-like responsiveness

With one powerful API, Deepgram gives organizations the ability to easily create LLM-powered AI agents that listen and speak with the same intelligence and sound quality that a person can

Uniphore X-Stream provides knowledge-as-a-service for enterprise digital transformation  

X-Stream enables knowledge-as-a-service, bringing together powerful tools, connectors, and controls for enterprises to build their own AI applications

Plex, by Rockwell Automation, helps connect and reskill workers in the manufacturing space

The new capabilities represent a paradigm shift in how assembly and maintenance procedures are completed

Haystack collaborates with Google Cloud to deliver an AI-powered, intuitive search experience

Haystack, a leading modern intranet provider, is announcing that Google Cloud's Vertex AI search will be integrated into Haystack workspaces, making the process of finding knowledge, people, and resources easier and more intuitive for Haystack users.

Jabra debuts AI-powered speech enhancement solution for the contact center

Jabra launches Jabra ClearSpeech, an AI-driven solution to enhance speech on calls, helping professionals to increase focus on the conversation

Coveo enhances data access and insights across the Salesforce ecosystem

A new integration with Salesforce Data Cloud is designed to improve data access across the Salesforce ecosystem

Xactly revolutionizes the future of sales performance management with suite of solutions

Xactly launches Unified Intelligent Revenue Platform marking next phase of product evolution

Coveo offers Relevance-Augmented Passage Retrieval API to accelerate GenAI success

Coveo's new API allows companies to accelerate their GenAI success by integrating their own LLMs with Coveo's advanced retrieval technology

PowerAPI introduces its service offerings to the Google Cloud Marketplace

By utilizing Google Cloud's robust infrastructure alongside PowerAPI's suite of commerce modules and APIs, any company, service, or network can digitize and support their merchants worldwide

Boosting LLM reliability with RAG

AI and search experts joined KMWorld's webinar, Optimizing LLMs with RAG: Key Technologies and Best Practices, to discuss how search reliability can be maximized through retrieval augmented generation (RAG)

Jitterbit infuses the Harmony Platform with AI enhancements to accelerate business transformation

Harmony to deliver its AI-infused, low-code capabilities for integration, orchestration, automation, and application development

SMG offers integration with Microsoft to create strategic client experiences

The move benefits CX-focused brands desiring enhanced product performance, scalability, and reliability

Google Cloud and LumApps expand partnership to support AI for new and innovative intranet solutions

With this expanded partnership, LumApps will use Gemini and Vertex AI capabilities to provide its customers' employees with enhanced and personalized collaborative tools

CIQ Fuzzball empowers researchers to innovate faster

It frees individual researchers from infrastructure provisioning and management challenges, allowing them to focus on running their research jobs with the tools they already know

NewgenONE Marvin – APEX Edition aims to revolutionize enterprise productivity and workflow management

The innovative features will augment informed business decisions and propel growth