Halmax unveils the LinkinSMS cloud, enabling organizations to remove the existing limitations of an SMS message

LinkInSMS addresses the SMS character and formatting limitations that impair business workflow processes

Plannuh secures $4.1 million to grow its AI-driven marketing platform

The funds will be used to accelerate growth and launch new product features and integrations 

Knoa Software provides ROI tools that calculate the success of digital transformations and employee experiences

ROI Calculator and Financial Impact Analytics enable prospects and customers to measure success of employee experience initiatives

PDI Software introduces new and enhanced tools for digital transformation

New offerings empower convenience retailers and fuel marketers to overcome critical industry challenges

Serviceaide acquires SunView Software to offer combined ITSM services

 This combination expands and deepens Serviceaide's capabilities as a leading provider of modern enterprise-ready service and support solutions 

Avantha Technologies rebrands as HelioNext

Name change reflects commitment to its BPM and IT staffing businesses

Pramata provides Effortless Contract AI solution

Improves contract management through human-assisted AI

CLEVR debuts the Field Services Manager solution

The product is designed to reduce millions of kilograms in CO2 emissions, reduce up to 25% in costs, and tackle staffing challenges by first-time right on-site jobs and remote assistance

InMoment completes acquisition of Lexalytics  

The combination of technologies offers flexibility to organizations that require private, public, or hybrid cloud text analytics infrastructures

eGain creates Knowledge Hub to bolster digital transformation of customer engagement

eGain Knowledge Hub fills a gap in digital customer engagement while eliminating chaos from islands of knowledge and customer context

Overcoming knowledge silos with Northern Light and AWS Data Exchange

This KMWorld webinar features a deep dive into technology and process strategies for accelerating insights

Couchbase’s Mark Gamble talks how to accelerate your digital transformation with NoSQL DBaaS

This KMWorld Webinar explores digital transformation with DBaaS

Userlytics promises the simplest remote UX testing experience with enhanced web recorder

Leading global UX platform launches next gen web recorder for remote website and prototype testing, complete with no-hassle participant onboarding and a draggable, resizable task window

Harness cognitive computing and AI with Verint and Northern Light

This KMWorld webinar explores cognitive search

IQVIA adds AI-powered services to its MI Contact Center

These virtual agents, alongside skilled human agents, will assist in responding to inquiries, enable faster response times and reporting of adverse events and scale to meet patient needs 24/7/365

Atheneum receives $150 million in growth capital to expand its research solutions

Atheneum uses machine learning algorithms and cloud technology to connect businesses with expert resources to provide valuable intelligence

Sanas.ai launches first platform that boosts communication

Backed with $5.5 million in seed funding, Sanas' accent-matching solution makes it easier for people to understand each other in customer care centers, remote tech support, education, telemedicine and more

Conga to acquire Contract Wrangler

Contract Wrangler's innovative contract ingestion, AI, and machine learning capabilities enable companies to accurately uncover insights into contracts to manage risk and optimize revenues

Digital Science creates Dimensions platform for Life Sciences and Chemistry research space

Thanks to insights systematically captured in ontologies and computational power, researchers can get answers to complex and diverse queries directly from the source content

Ferret secures $4 million in a seed investment to expand AI search

The startup's cutting-edge machine learning algorithms empower users to determine who to trust in real-time and automate monitoring of people and companies