CXone Expert integrates with ChatGPT to transform AI-powered customer service
26 Jan 2023
This integration of CXone Expert and OpenAI's generative modeling enables consumers to resolve issues with human-friendly automated self-service
SugarCRM empowers B2B companies with new self-service capabilities
26 Jan 2023
Now business-to-business customers can connect with brands effortlessly, while brands optimize every customer interaction to fuel growth
Zeta Alpha boosts GPT with enterprise search and knowledge management capabilities
25 Jan 2023
Users experience tenfold productivity gains through improved AI-powered enterprise search and knowledge management
Hanzo debuts Command Center for ediscovery within Slack
25 Jan 2023
Hanzo brings frictionless enterprise ediscovery to the Slack digital HQ with the first application dedicated to helping legal teams create matters and perform legal holds from within Slack for Slack and Google Workspace data
DigiCert launches Trust Lifecycle Manager to unify the management of digital trust
20 Jan 2023
Full-stack solution unifies CA-agnostic certificate management, private PKI services, and public trust issuance for seamless digital trust infrastructure
Evisort debuts new brand strategy that focuses on reimagining contract intelligence and legal technology
19 Jan 2023
Refreshed website and product design reinforce industry commitment to providing prescriptive insights and actionable contract intelligence
Casepoint achieves StateRAMP Authorization
19 Jan 2023
Positioning the company as a trusted partner in government for eDiscovery, enforcement, FOIA/Public Record Requests, and congressional inquiries
LumApps adds QR Code feature to simplify the mobile app onboarding process
18 Jan 2023
New tool enables organizations to engage frontline workers by generating personalized, time-limited invitations that automatically sign employees into their LumApps account
ThriveCart secures $35M investment to further support the thriving creator community
18 Jan 2023
Investment will allow ThriveCart to accelerate product roadmap, grow team, and create best-in-class cart experiences for digital product sales
Yext integration with Apple Business Connect empowers companies to better manage their digital footprint
17 Jan 2023
The integration includes support for updates at scale and gives Yext customers greater control over their presence on Apple Maps
Jitterbit accelerates workflow integration and automation with latest release
17 Jan 2023
New Harmony features offer more connectivity options and seamless management of automated workflows—all in one unified platform
Lucidworks and Google Cloud expand partnership to streamline online product discovery
16 Jan 2023
The expanded partnership accelerates search relevance and reduces search abandonment for ecommerce shoppers
Lexalytics expands language accuracy and capabilities to its NLP platform
13 Jan 2023
New and improved language capabilities provide greater accuracy and features for 11 non-English languages
Verint embeds appointment scheduling capabilities from Qudini into its Customer Engagement Platform
13 Jan 2023
New solution for contact centers, stores, and branches to drive elevated holistic customer experiences
PagerDuty Status Pages empowers customers to respond quickly during large-scale incidents
12 Jan 2023
Integrated, intuitive feature saves time and money, aligning technical and customer-facing teams
Coho AI announces funding round of $8.5M, empowering B2B SaaS companies to “lift the hood” on customers' usage data
12 Jan 2023
Fueled by Eight Roads and TechAviv, Coho AI helps companies utilize data to induce PLG practices for GTM and product teams
LiquidText Enterprise Edition provides document management integration and greater security
11 Jan 2023
The platform offers even greater productivity and efficiency improvements
Kyocera Document Solutions unveils new devices in its A4 portfolio reinforced with the latest security innovations
10 Jan 2023
Customers can have peace of mind knowing that their valuable information is secure
Strata Identity announces membership in the World Wide Web Consortium (W3C)
10 Jan 2023
Software company will work with members on initiatives for shaping the future of identity orchestration in the cloud
Apptio, Inc Acquires Cloudwiry to amplify the FinOps space
09 Jan 2023
Apptio extends its market leadership in FinOps, strengthening cloud savings automation with new acquisition