The KM Lifecycle in Six Verbs

Zach Wahl, CEO of the consultancy Enterprise Knowledge, talks the KM lifecycle during his KMWorld Connect 2020 presentation

Dynatrace awarded AWS Government Competency status

Status reflects company's success enabling federal, state, and local government agencies worldwide to maximize resources and transform in the cloud faster and more efficiently

PROS latest SaaS editions fuel digital selling for sales teams

Composable paths addressing spectrum of pricing and selling use cases accelerate time to value; ability to optimize revenue profitably in constantly changing market contexts

Synoptek acquires Juxto to supercharge RTC offerings

Leading managed service provider and global systems integrator announces the acquisition of Juxto to enhance real-time communication capabilities for customers across industries

Couchbase’s Mark Gamble talks how to accelerate your digital transformation with NoSQL DBaaS

This KMWorld Webinar explores digital transformation with DBaaS

Learn how Bloomfire created a knowledge engagement strategy for ADT

This KMWorld webinar explored why organizations need a knowledge engagement strategy and how it impacts employee and customer experience

WorkForce Software offers Workforce Management Platform to support the growing remote work sector

Integrated employee experience features set a new bar for advanced workforce management solutions designed for global enterprises 

Siren enters partnership with LMI to fight fraud and waste for the U.S. government

The partnership will to enhance criminal or other investigations conducted by the federal government

2021 KMWorld Readers' Choice Awards voting is now open

Winners of the KMWorld Readers' Choice Awards will be showcased in a special section on the KMWorld website and in the November/December 2021 edition of KMWorld magazine

Tenovos receives $8 million in latest funding round to continue to innovate its digital asset management platform

Latest round more than triples company valuation in less than one year for rapidly-scaling DAM disruptor

Rise of the Super Silo

Sid Probstein examines super silos at KMWorld Connect 2020

Aisera adds business process automation capabilities in new update for Customer Service and Customer Experience solutions

Next-generation AI-powered customer intelligence solution automates revenue operations, customer service and technical support for personalized concierge-grade customer experience (CX)

yellow.ai introduces voice AI bots to its CX automation platform

yellow.ai's new human-like voice AI bots, which support 100 languages, can understand sentiments, intent, and past behavior, and also modify pitch, tone, excitement and more, to suit customer sentiment and intent.

Shopify unveils variety of changes to its platform that support retailers and developers revolutionize the ecommerce space

Developers and merchants will now have even more potential to create unique experiences that will define the future of commerce on the internet

Chorus.ai extends Momentum Suite to include visibility into the data pipeline

New functionality, powered by AI and trackers, identifies revenue growth opportunities and risks

LambdaTest creates app for better communication among employees for Microsoft Teams

As teams continue to work remotely, this app will enable Microsoft Teams users to instantly see and share issues with their company websites as they chat

Learn how to secure Microsoft 365 users and guests throughout the organization

Solving guest user governance is one of the most important things to get right in M365

Upland Software scoops up Panviva to create knowledge-guided solutions

With Panviva, Upland will be able to support heavily regulated industries that need to simply provide job-specific guidance to their workforce

Groundspeed and Unqork collaborate to create AI solutions for the commercial insurance industry

Integrated solution poised to drive transformation in commercial insurance industry through advanced AI and no-code platform

Verint acquires HireIQ to offer AI-powered Intelligent Interviewing for job candidate screening

Cloud solution transforms recruiting with AI-driven candidate screening for improved hiring experiences, employee engagement and retention