AI 100 Trailblazer: Northern Light optimizes GenAI for market and competitive intelligence research
08 Jul 2024
Key to the accuracy of SinglePoint's GenAI responses is Northern Light's use of retrieval augmented generation (RAG); only sources from vetted content collections within the client organization's SinglePoint portal— business news, primary or licensed secondary market research, thought leaders' commentary, technology white papers, conference abstracts, or industry and government databases—are tapped for answers. There's virtually no risk of "hallucination" since SinglePoint does not rely on a commercial large language model's internet-based training data.
AI 100 Trailblazer: Openstream.ai® - Conversational AI for Visionaries
08 Jul 2024
Openstream.ai serves global enterprises with a visionary platform continually tuned by world-class AI experts, orchestrating the latest AI approaches and tools to deliver state-of-the-art conversational experiences.
AI 100 Trailblazer: Sugarwork - Unlocking the 80% of institutional knowledge not captured by existing KM tools
08 Jul 2024
Sugarwork is designed for companies to capture institutional knowledge—both tacit and explicit—and make it accessible to anyone in the organization. It leverages GenAI to enable organizations to capture the information, insights, and nuances of daily operations.
Gaining competitive advantage from non-textual information
08 Jul 2024
With the right approaches, tools, and self-service facilities, it is possible for users possessing any degree of technical aptitude to quickly find and avail themselves of non-textual content.
Cloud technology: A synergistic environment for KM and generative AI
02 May 2024
Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade.
KMWorld 2023 Video - How to Guard Against AI Bias
02 Apr 2024
AI reflects the conscious and unconscious biases of the knowledge that's fed into it and the learning model at its core. So how do we arrive at a better understanding of our AI systems' biases-knowing that we may share them and have contributed to them-and take measures to curb and counteract them?
KMWorld 100 Companies That Matter in Knowledge Management 2024
13 Mar 2024
We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.
KMWorld 2023 Video - How the M-23-07 Federal Mandate Impacts Government Agencies
06 Feb 2024
The M-23-07 federal mandate for electronic message management and preservation goes into effect June 30, 2024 with its digitization and record-keeping requirements going into effect the next day. What will this mean for government agencies and their electronic records management practices going forward?
The future of knowledge management: Talking to documents with generative AI
02 Nov 2023
The fundamental pillars of KM—taxonomies, domain-specific data models, knowledge extraction, search, and text analytics—are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.
Data governance solves multiple KM challenges
07 Sep 2023
Organizations are recognizing that effective data governance is ultimately more of a benefit than a burden. It increases efficiency by delivering trusted data, improves business processes, decreases data downtime, and reduces compliance risk. It also promotes data literacy throughout the enterprise.
Northern Light SinglePoint Users Receive Well-Informed Answers to their Specific Market & Competitive Intelligence Questions
07 Sep 2023
Northern Light, by implementing generative AI, enable users of Northern Light SinglePoint™ portals to instantly receive well-informed answers to their specific questions, drawing upon only reliable, authoritative content sources.
Simplify Enterprise Content Lifecycle Complexities with Quark Publishing Platform (QPP) NextGen
07 Sep 2023
40+ years of content complexity understanding and the latest AI technology have been infused into Quark Publishing Platform (QPP) NextGen, empowering enterprises to automate each stage of the content lifecycle and effectively create, collaborate, assemble and deliver high value content -often critical for businesses in regulated industries - to support business objectives.
JOIN US AT KMWORLD NOVEMBER 6–9, 2023 JW MARRIOTT WASHINGTON, D.C.
07 Sep 2023
It's an exciting time for KM, with new technologies and new approaches sparking new opportunities. The KMWorld conference, the largest global gathering of KM thought leaders, practitioners, and authors, returns to Washington, D.C., this November.
AI 100 Trailblazer - Coveo AI: Helps Enterprises Achieve a Total Experience (CX + EX) Strategy
12 Jul 2023
With Coveo AI, companies get a best-of-breed, industry-leading platform (Gartner, Forrester) that amplifies existing systems and technologies. They also get a platform that leverages AI as it was meant to be used - to augment our human capabilities.
MANAGING KNOWLEDGE COMPLEXITY THROUGH VISUALIZATION
12 Jul 2023
The flexibility of current visualization tools makes them an asset to any analytical initiative. These products can visualize data contained in relational databases or graph databases, and they provide engaging opportunities for exploring data to reveal information that predefined queries would not. As AI capabilities are incorporated and natural language interfaces become the norm, visualization will only become easier and more valuable in the coming years.
KMWorld 100 Companies That Matter in Knowledge Management 2023
08 Mar 2023
Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.
KMWorld Readers' Choice Award 2022 Winners
03 Nov 2022
In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
KMWorld Trend-Setting Products of 2022
07 Sep 2022
To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.
Join us at KMWorld 2022 November 7–10, 2022 JW Marriott Washington, DC
06 Sep 2022
It's time to close that Zoom tab and brush up on those in-person-to-person skills as KMWorld, the largest gathering of knowledge management thought leaders, practitioners, authors, and storytellers, returns to Washington, D.C., for the first time since 2019.
SHAKING UP ECM WITH COMPOSABLE CONTENT SERVICES: ONE PLUS ONE EQUALS THREE
09 May 2022
The ease of integration that's foundational to composability supports low-code or no-code application building by automating measures that redress differences in data models and semantics.