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Business Intelligence > Features
Business intelligence transforms data into insights. By combining data analysis, data visualization, analytics, data mining, and other data tools, BI takes raw data and turns it into actionable information to help organizations make smart and informed decisions for the future. See below for the latest business intelligence news, trends, and solutions.

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AI’s Impact on Data Silos and Knowledge Hubs

The impact of AI on both data silos and knowledge hubs is proving to be powerful in solving some age-old problems, including curtailing the effects of siloed information while increasing the value of knowledge hubs. It can only become more impactful going forward.

KMWorld 100 Companies That Matter in Knowledge Management 2026

Companies on this list are wonderful examples of how their products expand the power of KM in changing knowledge environments. They stand out in the KM field, and we applaud their accomplishments. As always, the list is meant to generate interest and to spark discussion. Let us know what you think, and alert us to anything we might have missed.

Securing Your Internal Knowledge Amidst Shadow AI

The pervasiveness of advanced ML models, as well as their effectiveness for increasing productivity, has multiplied the difficulty in securing internal knowledge. Organizations cannot afford to forsake the staples of data access governance,which include data discovery, data classification, access control policy authoring and implementation, monitoringand auditing for regulatory compliance, data privacy, and data security.

Impact of AI on KM Strategy: A Two-Way Street

AI's impact on KM strategy is omnipresent and includes recognizing its potential, particularly for enhancing existing knowledgebases and automating existing processes, while acknowledging the critical role of accurate, clean data to which organizations have access. Consider it a two-way street when setting organizational strategies.

The Infrastructure Beneath Enterprise AI - Bloomfire

Bloomfire is your governed Enterprise Intelligence layer: infrastructure that sits between your AI applications and your enterprise data. We connect fragmented knowledge pools, enrich your internal knowledge with trusted external sources, continuously clean and curate content, and ensure that AI responses are grounded in verified, up-to-date institutional knowledge with clear citation and context.

The Leading Knowledge Management Services Firm to Help You Bridge Your Knowledge, Data, and AI Goals - Enterprise Knowledge

Where most organizations are still struggling to realize value from AI initiatives or move beyond the pilot phase, at EK, we've ensured our clients are realizing measurable business returns at the enterprise level. Our success in this space stems from our constant stance forward, helping to not just spot the forthcoming trends, but actually to establish them.

From Information to Intelligence: Elevating Organizational Experiences with Knowledge Management and GenAI - KMS Lighthouse

As GenAI becomes embedded into daily workflows, the organizations that succeed will be those that invest in both strongknowledge foundations and intelligent AI-driven experiences.

Taking Work to the Next Level - Mindbreeze

Our unique strength is the ability to govern, scale, and operationalize intelligence, while delivering measurable business value and clear ROI. At the same time, Mindbreeze remains auditable, compliant, and aligned with enterprise policies, making it suitable for mission-critical use.

AI is only as powerful as the knowledge behind it - Upland RightAnswers

AI must operate within clear guardrails, supported by human oversight and defined governance processes. When knowledge is reviewed, versioned, and owned, AI becomes a trusted accelerator rather than a potential risk. Organizations that embrace human-in-the-loop governance are better positioned to innovate confidently while maintaining control.

The Next Generation of Knowledge Management

One of the emergent applications of RAG is to improve the data curation, metadata descriptions, and even contents ofthe enterprise knowledge housed within vector stores.

Enjoy Better Business Intelligence, Faster - LexisNexis

Nexis+ AI delivers access to quality results, leveraging a global data library that includes genAI-enabled news and corporate data from thousands of globally-recognized sources, including The Associated Press, Dun & Bradstreet, Gannett, and many more.

AccessibilityNow®: AI Accessibility for Speed, Savings & Compliance - Crawford Technologies

Crawford Technologies is a global leader in enterprise document management, helping organizations optimize and enhance the secure and accessible delivery, storage, and presentation of their customer communications.

Transform enterprise data into a strategic, AI-ready asset - EncompaaS

Designed for unstructured content, EncompaaS discovers, classifies, and enriches information across Microsoft 365, legacy ECM systems, and file shares—without migration. It automates governance, applies retention and sensitivity policies, and enriches metadata to improve GenAI outcomes.

KMWorld Trend-Setting Products of 2025

KMWorld's Trend-Setting Products list of 2025 is composed of the contributions of forward-thinking vendors that are leading the way in innovation.

Vote now for the 2025 KMWorld Readers’ Choice Awards

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting for the 2025 KMWorld Readers' Choice Awards is now open through August 29

2025 The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management

As AI adapts and learns, its value to KM becomes more apparent. AI offers remarkable capabilities to avoid data silos, improve search relevance, handle multimodal information sources, and uncover knowledge hidden in large, complex data stores.

AI Trailblazer: Access Innovations, Inc. - Improving the ability to find and discover information

We have been implementing AI since 1997. We use its collection of techniques, applications, algorithms and models to make processing informational text faster, easier, more accurate, and less of a burden on humans.

AI Trailblazer: Earley Information Science creating adaptable, AI-ready solutions that evolve alongside organizational needs

Successful AI initiatives begin with well-managed information. Whether designing taxonomies and ontologies, optimizing product information management, or enhancing enterprise search and personalization, we build intelligent frameworks that enable advanced analytics, machine learning, and generative AI applications.

AI Trailblazer: Enterprise Knowledge, LLC. - Bridging Knowledge Management, Data, and Artificial Intelligence

Our foundational success stems from bridging knowledge, information, and data management, enabling us to deliver highly functional and reliable semantic layer and AI initiatives for our clients.

AI Trailblazer: Evalueserve Powers Tech-Enhanced Managed Services with GenAI and Domain Expertise

What sets Evalueserve apart is its conviction that AI alone isn't enough. True transformation happens when AI is contextualized by industry knowledge and operationalized through managed services. Co-created with clients, Evalueserve's AI-enhanced workflows automate tasks, surface deeper insights, and amplify decision-making.