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Hitachi Consulting Corporation, Ellen Dowd, Senior Vice President, Information and Content Management Practice:
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Organizations increasingly confront a myriad of knowledge-based challenges. These challenges include delivering innovative products and services, improving operational excellence, and keeping up with fast-evolving technologies—all while working to transfer knowledge from an aging workforce to the millennial talent base. While these challenges are not new, the rate of change in a global marketplace means firms need to respond more quickly and decisively than ever before.

Hitachi Consulting helps companies across industries overcome these challenges. Our dedicated Information and Content Management Practice leverages cross-discipline teams to develop appropriate knowledge management solutions that fit each specific client. Our knowledge management framework will rapidly identify our client’s current state, pinpoint an ideal future state, and create a road map to get there. Successful firms need to retain, organize, and make use of institutional knowledge, particularly for reacting to market opportunities. Hitachi Consulting’s overall KM approach, based on our Knowledge Management Maturity Model, allows clients to continuously to monitor, evaluate, and evolve their knowledge management program as necessary to ensure long-term sustainability.

One critical differentiator in our approach is a demonstrable focus on results. Many failed initiatives too heavily focus on only one of the three core KM dimensions—people, process, or technology—without balance or clearly defined goals. Instead, Hitachi Consulting starts by defining the expected outcomes and developing a plan to deliver on those specific goals. Then we use our novel KM strategy framework to quickly establish a client’s knowledge management program.

For more information on our Knowledge Management work and how we might be able to help your organization, please contact us: www.hitachiconsulting.com/contact-us.

About Hitachi Consulting

Hitachi Consulting is the global management consulting and IT services business of Hitachi Ltd., a global technology leader and a catalyst of sustainable societal change. In that same spirit—and building on its technology heritage—Hitachi Consulting is a catalyst of positive business change, by delivering measurable, sustainable business results and a better consulting experience.

We serve 130 of The Fortune 500 companies and 25 of The Global 100 companies, as well as more than 500 mid-market leaders, providing management consulting, technology consulting, and managed services.

About Hitachi Ltd

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2013 (ended March 31, 2014) totaled 9,616 billion yen ($93.4 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes infrastructure systems, information & telecommunication systems, power systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at www.hitachi.com.


Hitachi Consulting Corporation
14643 Dallas Parkway
Suite 800
Dallas, TX 75254 United States
+1 214 665 7000

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