2025 KM Leaders Circle: Lucidworks - Empowering Smarter CX Through Agentic AI

Lucidworks empowers the world’s leading brands to deliver exceptional customer experiences through AI-powered search, discovery, and personalization.

By combining the power of agentic and generative AI with a deep understanding of user intent, Lucidworks helps enterprises create more intuitive, efficient, and impactful digital experiences. Agentic AI enhances CX by enabling systems to anticipate needs and take the next best action—helping customers find answers faster and agents resolve issues more effectively.

From self-service to assisted support, our solutions make every interaction smarter and more meaningful. Discover how Lucidworks is redefining customer experience and support with intelligent AI that understands and delivers exceptional results.

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Lucidworks
https://lucidworks.com