ServiceNow to acquire data.world, reinforcing its Workflow Data Fabric and AI Platform

data.world's simple, smart, and powerful data catalog and data governance platform will be brought into the ServiceNow AI Platform, allowing customers to enrich data with meaning, context, and relationships

Augmenting the customer experience with KM, AI, and community

KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts from Verint in regard to upleveling both internal and external experiences with the transformative power of AI, covering both emerging tools and trending techniques.

Backed by $23M, agentic-based insights platform WisdomAI emerges from stealth

WisdomAI, the AI-based agentic data insights platform that delivers personalized, powerful decision-making solutions to enterprises, is emerging from stealth backed by $23 million in funding.

OpenSearch 3.0 augments vector database performance, search infrastructure, and more

Latest iteration bolsters open, scalable, community-driven search and analytics, enabling sustainable innovation

Gresham unveils cloud solution to improve data quality for investment managers

New release streamlines workflows and reduces costs for investment managers

Franz Inc. launches AllegroGraph 8.4, supporting agentic AI solutions

AllegroGraph 8.4 advances natural language query capabilities to drive complex agentic AI enterprise use cases

Crawford Technologies introduces on-demand document creation

AccessibilityNow Gateway Enterprise provides the opportunity to fully support the goals of enhanced customer satisfaction, assured regulatory compliance, and the drive for greater operational efficiency

Foxit PDF Editor updates center AI’s place in enhancing document workflows

Foxit, a leading provider of innovative PDF and eSignature products and services, is announcing new enhancements to its AI Assistant within Foxit PDF Editor, supercharging knowledge workers' productivity. With new AI interactions and automations, Foxit revolutionizes what document software can help workers achieve, according to the company.

Summize releases AI-powered CLM with intelligent agents

Summize's new agentic, multi-agent approach to AI underpins its entire CLM software, which replicates how lawyers review more complex agreements

Invoca PreSense is available now on Genesys AppFoundry to boost customer and employee experiences

Give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center

Revuze unveils AI-powered Unified Intelligence Product Suite for consumer insights

Transforming customer feedback into strategic actions

Qmulos releases Q-Behavior Analytics and Audit to detect insider threats

Dubbed Q-Behavior Analytics and Audit (Q-BA2) is designed to meet the mission-critical needs of government agencies and commercial enterprises

Landbase launches the Campaign Feed to accelerate AI-driven go-to-market strategies

Agentic AI leader pioneers a new standard for AI-native applications by introducing the Campaign Feed

UiPath aims to transform medical processes with Google Cloud AI partnership

Developed in partnership with top clinical professionals, the solution leverages Google Gemini 2.0 Flash through Vertex AI to create a more efficient and accurate way to analyze medical documents

Crawford Technologies releases new Digital Transform Engine Version 5.8

Offers key upgrades for high-volume communication workflows

Expel adds active defense for combating email threats

New integrations bolster Expel's comprehensive protection against phishing, BEC, and inbox-based attacks

Talkdesk creates AI Agents for Financial Services to realize personalized banking at scale

Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience

Access Innovations publicly releases catalogue of 53 Knowledge Domains as free standing products for thesauri and taxonomy use

Knowledge Domains enhance knowledge management systems by enabling tagging, improving search accuracy, supporting web navigation, facilitating semantic fingerprinting, and more

Avaya debuts Avaya Infinity platform to blend customer and employee relationships

Avaya Infinity transforms fragmented experiences into authentic connections that nurture relationships and build loyalty

ikaun introduces AI Co-Authoring and Agentic Worker capabilities for law firms

ikaun's network of AI agents execute complex, multi-step tasks, empowering teams to respond faster, smarter, and with greater strategic precision