KMWorld NewsLinks - May 04, 2021

News

Learn how Bloomfire created a knowledge engagement strategy for ADT

This KMWorld webinar explored why organizations need a knowledge engagement strategy and how it impacts employee and customer experience

Dixa expands U.S. operations to take on established CX vendors

"The opportunity in front of Dixa in the U.S. is enormous," said Scott Sinatra, Dixa's new chief revenue officer

Talkdesk introduces two new additions to Talkdesk CX Cloud

"The introduction of Talkdesk Workspace and Builder marks a complete redefinition of what today's enterprise contact center should and can be," said Charanya Kannan, chief product officer, Talkdesk

ViewPoints

Harnessing the power of knowledge in the new normal

Now more than ever, knowledge workers depend on fast, secure and reliable access to knowledge