KMWorld NewsLinks - October 20, 2020

News

BMC acquires CX expert ComAround

Acquisition combines ComAround's AI, NLP-based knowledge management and self-service solution with BMC Helix to advance intelligent automation when building and sharing knowledge

Adobe powers AI supported customer experiences with latest enhancements

Intelligent Services allows organizations that may lack the right resources to enable AI in meaningful ways that ultimately drive customer growth

Registration is OPEN for KMWorld Connect 2020 

KMWorld Connect and its co-located events, Taxonomy Boot Camp, Enterprise Search & Discovery, and Text Analytics Forum, will be held November 16-19

Expert System rebrands as expert.ai

The rebrand follows the rollout of the company's 2020-2024 strategic plan which aims to accelerate global growth and capitalize on the AI market

KM In Practice

Walder Wyss Ltd. takes data-driven approach with iManage Knowledge Unlocked

Uses analytics to improve knowledge flow across the organization and drive better business outcomes