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KMWorld NewsLinks - September 29, 2020

News

Serviceaide launches Luma 2.5

Knowledge-centered virtual agent for streamlines enterprise service and support

Aternity and Intel partner to empower employees with greater visibility as they work remotely

Collaboration will deliver deep insights for enterprise IT customers

MindManager expands collaboration tools with Microsoft Teams and Windows 21 compatibility

The MindManager suite ensures smooth collaboration and communication flow

KM In Practice

Sub Rosa Law picks iManage Cloud

Given the complicated nature of the estate planning documents that the law firm creates for its clients, strong versioning capabilities are essential

The Future of the Future

Disruptive innovation: No better time

With the push to move more functions online, disruptive technologies such as robotic process automation are rendering old skill sets obsolete, while at the same time creating the need for new ones.

ViewPoints

Managed services and governance requirements in a new virtual reality

Expect managed digital workspace services to grow into an in-demand offering, as more companies embrace remote work both during and after the current global pandemic