KMWorld NewsLinks - May 26, 2020

Features

The expanding world of knowledge management

As one of the most mature of the technologies that supports knowledge management, search solutions have changed so much from the days of keyword searching that they are now often referred to as "insight engines."

News

Ontotext releases new version of GraphDB

RDF* enables the more efficient representation of scores, weights, temporal aspects and provenance in Knowledge Graphs

Pegasystems creates Ethical Bias Check for ensuring responsible AI

New feature helps businesses practice responsible AI in their engagement strategies

Verint launches compliance recording for Microsoft Teams collaboration

Integrates recording and compliance with Microsoft Teams calling and meeting experience

KM In Practice

Shoe retailer strengthens global presence

LaShoe's targeted content and commerce strategy relies on e-Spirit's digital experience platform

ViewPoints

The need for digital intelligence in the time of social distancing

Social distancing has made stellar CX an imperative