KMWorld NewsLinks - April 14, 2020

Features

Best Practices for KM Metrics (Video)

Daniel Lee, ARC Business Solutions director, enterprise information solutions, offers recommendations for an effective metrics model for KM programs in this clip from his presentation at KMWorld 2019.

News

Verint Systems creates support programs for remote working

The programs address the need to improve workforce visibility, compliance, and productivity

Nintex adds RPA bots to latest Workflow Cloud updates

With Nintex Gateway, users can utilize Nintex Workflow Cloud to call bots to complete tasks

OpenText launches Cloud Editions 20.2

OpenText Cloud Editions (CE) focuses on enabling remote work, endpoint data and threat protection, digital experiences, digital supply chains, and rapid migration to the cloud

KM In Practice

City of Burbank heightens address accuracy with Melissa data quality tools

With better address data, the city added more than 300 missing addresses to the Census file provided by the federal government

ViewPoints

The 'Interaction of Things' is coming of age

IoT devices are starting to impact the personal lives of consumers, but the part of the economy likely to be most affected in the 2020s will be the industrial sector