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KMWorld NewsLinks - July 25, 2017


Text analytics: not just for customer sentiment

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.


IntelliChief ECM 4.1 Adds New Mobile Features and Microsoft Active Directory Synchronization

Expands functionality among business systems while enabling productivity from any location

Verint Launches Cloud-Based Knowledge Management

Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels

Dun & Bradstreet Teams Up with Microsoft

Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services

KM In Practice

Airline leverages the value of real-time data

By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.