KMWorld NewsLinks -
July 25, 2017
Text analytics: not just for customer sentiment
Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.
IntelliChief ECM 4.1 Adds New Mobile Features and Microsoft Active Directory Synchronization
Expands functionality among business systems while enabling productivity from any location
Verint Launches Cloud-Based Knowledge Management
Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels
Dun & Bradstreet Teams Up with Microsoft
Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services
KM In Practice
Airline leverages the value of real-time data
By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.