KMWorld NewsLinks -
October 18, 2016
E-commerce: managing complexity
In general, retailers have done a good job with e-commerce storefronts and consumer interfaces, but they have not invested in the backend for order management, warehousing and logistics, a Gartner analyst says.
Guidance Software Partners with kCura to Accelerate E-Discovery Processes
Combined EnCase and Relativity integration provides improved capabilities for e-discovery customers
Hitachi and Measured Search Partner on Secure Solr Search in the Cloud
New offering provides Solr customers with solution to perform search against confidential data
Konica Minolta to Offer Suite of Document Scanning Services
Services are targeted at helping clients to manage content by digitizing documents efficiently and securely
KM In Practice
Managing many calls in many countries
Automation provided by system puts the resource planning team at Rentalcars.com in control of scheduling and gives the contact center managers complete visibility of their operations.