KMWorld NewsLinks -
August 06, 2015
It’s not just about money in financial services
Information is imperative!
Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee feedback surveys.
Upgraded archiving platform from Smarsh
Enhancements and new standardized packages
SDL launches Trados Studio 2015
Toward seamless global customer experiences
Video conferencing, audio calling and screen sharing from Intellinote
Adds to quiver of communication, collaboration and productivity tools
KM In Practice
Gaining insight to manage chronic disease
Predictive analytics and patient engagement