KMWorld NewsLinks - September 20, 2012

Features

Three rules to build your digital experience strategy

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.

News

Platform-based syncing from Alfresco

Gives organizations control inside and outside firewall

Salesforce.com unleashes Marketing Cloud

Full social marketing suite

Mobile e-discovery from AccessData

Releases Mobile Phone Examiner Plus 5.0

KM In Practice

U.K. university opts for Ektron WCM