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KMWorld NewsLinks - June 18, 2024


Talkdesk Autopilot for Retail bolsters complex CX

Retailers can easily use generative artificial intelligence to improve the self-service experience and empower agents to drive more business value from customer interactions

The past, present, and future of search with Ontotext, Northern Light, and Workgrid

To help shed some necessary light on advances in search, experts joined KMWorld's webinar to explore what the near future may hold for these prevailing trends—both challenges and benefits alike

Shreds.AI slashes time-to-market with AI-fueled software development

The formal beta launch of its flagship product radically accelerates time-to-market for software development

KM In Practice

Mastek bolsters AI platform with NVIDIA accelerated computing

Mastek's next-gen solution dramatically reduced customer response time