Embracing the ECM Opportunity: Enterprise Content Management—More Essential Now Than Ever
"Renegade" content types such as blogs and wikis can be effectively brought under the mantle of corporate content management without compromising its usefulness in team collaboration and information dissemination. Routing and approval workflows, integration with Web conferencing applications and team workspaces that support users outside the enterprise can facilitate collaboration and project management with virtual teams. For instance, Xerox DocuShare CPX has integrated links to launch WebEx meetings around content on the fly, and embedded tools to enable asynchronous collaboration amongst globally distributed teams.
And finally, because these applications share a common, open technology platform, overall complexity is reduced and efficiency and cost-effectiveness across the enterprise are increased. The use of common technology also simplifies installation and configuration while ensuring scalability to handle future company growth, providing a lower total cost of ownership than point solutions.
More Nimble, More Accountable, More Competitive
The right two products built on one common platform not only solves both challenges, but also provides a host of benefits to the enterprise. Companies can work faster and smarter. Less time is spent handling and retrieving documents and content, which means more time can be spent on strategic use of the information in those documents. Information can be federated across the enterprise and accessed using the most convenient and relevant applications by any employee or knowledge worker.
With repetitive content management processes automated, organizations can both do more business and engage in business faster, improving customer responsiveness while positively impacting the bottom line. And it's much easier to reuse and share data across the enterprise. Finally, increased compliance through the use of integrated records management tools reduces the risk of mishandling, or of unauthorized users gaining access to critical information. Managing and lowering this risk reduces the probability of significant legal discovery costs, penalties and fines, while improving the likelihood of business continuity in the event of a disaster.
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Xerox DocuShare family of products offers intuitive, Web-based applications that address both the basic and complex requirements of enterprise content management. Xerox DocuShare enables document management, collaboration, review and approval, and Web publishing to support information sharing at all points of the enterprise, while Xerox DocuShare CPX links content, people and processes by enabling sophisticated automation of documents and content within and around repetitive operational tasks. Both products are built on the DocuShare Enterprise Content Platform, a common, open, contemporary technology core that simplifies deployment, reduces IT complexity and allows installations to rapidly scale without requiring re-planning of capital and human resources.
1 Adapted from CAPV 2001