Illuminating Your Customer Experience Path with Knowledge Management Solutions
KMS Lighthouse: The Way to Know
Customer experience is all about the right answers at the right time. Illuminate the path with knowledge management. Answer any query, anytime, on any interface.
KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions. Lighthouse enhances every business engagement by empowering employees, agents and customers with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse’s powerful patented search functionality dramatically improves engagements across all service and sales channels.
Lighthouse boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM, ticketing and chatbots. KMS Lighthouse has been adopted by leading global brands including GE Healthcare, DHL, AIG and Orange. For more information, visit https://www.kmslh.com, or email email@example.com.
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