Socially adept
Designed to identify the social networks within the enterprise related to a specific topic, Entopia's Social Networks Analysis illustrates the subject matter experts, information bottlenecks and disconnected communities within an enterprise, the company reports.
Built upon Entopia K-Bus, the Social Networks Analysis is said to harness the existing content in, and user activity around, various enterprisewide repositories for use by the human resources, sales, mergers and acquisitions, compliance and customer support teams to identify experts, build teams, improve communication, identify displacement problems and avoid work duplication, says Entopia.
Entopia says its new offering does not require manual effort on the part of the user and relies upon dynamic, not static, expertise. All actions such as authoring, checking-in/out, versioning, reading, annotating and commenting on the content residing in enterprise repositories are taken into account for the analysis. The results are displayed as a map showing community leaders, subject matter experts, peers and sets of linked and disjointed communities. Maps can be viewed over time to provide continuous change feedback to managers as they fine-tune the social network of their project teams and work force, says Entopia.
Entopia's metadata storage is not aggregated by the user and therefore provides enhanced privacy protection for both the individual and the corporation while allowing them to confirm to all privacy regulations.
Entopia's Enterprise Social Networks Analysis is enabled by the Entopia K-Bus Enterprise Knowledge Infrastructure. Entopia K-Bus, built on an industry-standard J2EE architecture, creates a metadata database that spans and can connect to all content repositories in the enterprise. The actual content continues to reside in original repositories such as file shares, e-mail servers, Quantum (Entopia's content management and collaboration suite), document management repositories, the intranet, extranet and Internet.