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  • August 26, 2009
  • News

Spoken language identification

Autonomy has added spoken language identification technology to its intelligent audio analytics solutions. The company reports the Automatic Spoken Language module will enable call centers, media organizations and global enterprises to instantly recognize the spoken language in various media files as well as live phone conversations and recordings, and take action upon this understanding automatically and in real time.

Autonomy says the new module will enable a multilingual call center to automatically identify the spoken language and route calls to the relevant agent and media professionals to categorize media files by the language spoken in them. The company further claims organizations can quickly and effortlessly add new languages without the need to create a complete speech-to-text system for that language, and extract voice from the audio channel, splitting a recording into discrete speech and music clips. Broadcasters and news editors can navigate through the audio stream and access pertinent content in an efficient and nuisance-free manner.

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