Singling out search

Following its acquisition of Northern Light, Divine has released SinglePoint Search.

SinglePoint Search includes the following enhanced features:

Integrated search.

Users can search all available databases and the Internet--or chose which databases they would like to search--and receive results in a single document with results ranked by relevance.

Advanced taxonomy. Divine reports SinglePoint organizes information around more than 17,000 subject concepts, rather than terms. Grouped as a set of hierarchical nodes, Divine says, these concepts provide a standard terminology for control over the information environment and therefore return results that mirror the needs of the user.

Auto-classification SinglePoint uses multiple factors to classify documents to a maximum of the two most appropriate subjects. Additional factors can be assigned to each term with meta-data tags.

Results presentation and relevance ranking. Divine claims its multi-factor relevance ranking models human judgment and adapts to different search scenarios and is therefore less vulnerable to inaccuracies and distortions resulting from single relevance factor searches. “Customer Search Folders” help further sort search results and provide a more organized and results page for users, says the company.