Kofax unveils new digital mailroom with process analytics

Kofax has released Mailroom Automation, which is said to be the first digital mailroom solution offering complete visibility into incoming documents and information via process analytics and visualization dashboards that enable organizations to track, review and modify information at any point in the business process. Customer-facing and other applications can now be closely monitored for better control, resulting in accelerated processing, increased responsiveness and a better customer experience, the company says.

Kofax explains documents in paper or electronic formats are first captured, digitally classified and separated, and then data is extracted according to business rules established by the customer. The extracted information is then validated to ensure its accuracy and validity before being distributed to customer workflows and processes.