ECM analytics from RAVN Systems
RAVN Systems has launched RAVN Analytics, which delivers browser-based analytics for all users, says the company anyone can use. RAVN says the new offering provides a robust alternative to traditional enterprise content management (ECM) business intelligence using SQL scripts/SQL Reporting Server and currently supports RAVN Connect, HP IDOL, HP Worksite and the Microsoft SharePoint 2013 platform.
RAVN Analytics provides insight into the specifics of what users are looking for, allowing relevance algorithms to be refined so that content can be targeted more effectively. Organisations can use Web site or intranet traffic and search data to focus efforts on areas of most popularity or interest, enabling them to expand and update content and improve the return on investment (ROI) in content generation.
Further, the company reports RAVN Analytics is a valuable asset in the governance of corporate knowledge, tracking to ensure content is being correctly consumed and is not being abused. The officering is also said to provide the necessary intelligence to track system adoption and to refine search infrastructures to ensure users can find valuable corporate information, quickly, efficiently and competitively.