E-mail search with confidence
Fortiva has introduced what it says is the first search performance guarantee for archived e-mail, ensuring instant search results regardless of the amount of data stored.
The company explains the guarantee is made possible by its grid storage and distributed search architecture, which allows users to search through archived data with the speed and ease of an online search engine. In addition to ensuring efficient legal and regulatory discovery, this capability allows Fortiva users to improve productivity by providing search functionality directly from Outlook, says Fortiva.
With the new search performance guarantee, Fortiva promises that 95% of all customer search requests will occur within five seconds or less. In the event that the customer experiences slow search performance, Fortiva will credit the customer a pro-rated portion of his or her annual billing amount.