-->
Telecom > News

Knowledge management in a COVID-19 world

This KM Webinar features key research insights and deep learning that can be applied to your KM strategies during COVID-19

Teleperformance offers Cloud Campus solution to boost remote workers

90% of Teleperformance clients are now served with robust work-from-home solutions

AI behavior modeling can improve customer satisfaction

A recent KMWorld webinar explained how contact centers can continue to provide successful customer service while working remotely due to COVID-19

Collibra streamlines COVID-19 data in free public data catalogue

New resource puts trusted data in one place for ease of access, faster decision-making

Reveille Software institutes Global Channel Partner Program

New channel program to streamline adoption of industry leading and cloud-ready ECM monitoring and management platform in North America and Europe

BillingPlatform and Navint collaborate to accelerate lead-to-revenue transformation

Partnership addresses growing market demand to optimize recurring revenue and monetization strategies as enterprises offer more complex product and billing options

RudderStack provides SaaS deployment options

New SaaS option makes RudderStack a fit for any size enterprise

Luminoso reveals model for deep sentiment analysis

Company's state-of-the-art architecture identifies unique concepts within text-based communications, and analyzes the sentiment of each concept

UneeQ introduces AI platform that deploys a digital human interface for customer service

UneeQ Creator with Google Dialogflow unlocks the power of conversational AI to improve customer experience and influence consumer behavior with customizable digital employees

GoTab offers more contactless payment options for restaurants

New features allow for optimized front-of-house service and seamless, contactless dining experiences

IMT grows software division, introduces platform to streamline data transfers

IMT's new enterprise software product, SoDA, provides real-time, actionable insights into customers' data management strategies 

Evisort enables new automation capabilities in Evisort Contract Workflow

New Evisort Contract Workflow accelerates contract creation and negotiation, making Evisort a complete solution for contract management

FileCloud revitalizes notification system in latest update

Revamped notification design is integrated into all aspects of the latest update to the FileCloud EFSS platform

BillingPlatform extends to key enterprise systems

Bi-directional integrations to leading CRM, CPQ, ERP and other financial systems help customers realize digital transformation initiatives

Flexential provides Desktop-as-a-Service solution for remote workers

Flexential's DaaS solution allows businesses to host virtual desktops on cloud infrastructure with the same applications they would have in their traditional office environment

Y Soft introduces OMNI Series for universal printing

New Cloud/Edge solution cost-effectively enhances Universal Print from Microsoft

eFinancialCareers unveils video and voice calling features for recruiting

The new connection tools bring tech and finance recruiters and professionals together in real-time amidst the pandemic

ClickDimensions and InsideView collaborate to provide better engagement for Microsoft Dynamics

Provider of marketing technology and services for Microsoft Dynamics adds data management and intelligence solutions for customers and partners

User1st creates web accessibility testing solution

This testing tool will be a force multiplier for many business and government sites to test their most critical user paths, determine a roadmap for full accessibility, and provide exceptional service to all their users

LiveIntent partners with InfoSum to streamline device channels for marketing messaging

This partnership allows the companies to deliver a transparent solution to the brands and media owners who want to connect their first-party data to the ecosystem while ensuring it benefits them