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GRM and IDI partner to deliver specialized, comprehensive document management services

Companies will leverage each other's experience and expertise in order to deliver comprehensive digital solutions for their clients' needs

Four ways to improve CX and increase customer loyalty

While customer expectations continue to rise, companies aren't living up to these expectations

ServiceNow to acquire Loom Systems

Enterprises undergoing digital transformation often face new problems that can't be defined in advance

Accounting software company FloQast receives $40 million in funding

FloQast close management software streamlines what has traditionally been a manual, error-prone process

AppZen introduces automation for financial and compliance processes

The enhancements help finance teams reduce spend, comply with policy, and streamline process

Adobe Experience Manager is now available as a cloud service

Brands can now onboard and access the application in minutes and go live with dynamic and personalized content and experiences

Lucidworks acquires Cirrus10 to further expand its ecommerce reach

The acquisition allows Lucidworks to offer the domain-specific solutions that ecommerce companies require to create personalized customer experiences

Rivet Logic joins Nuxeo Partner Program to help companies deploy smart content applications

This collaboration will enable Rivet Logic's clients modernize legacy systems, increase revenue, enhance customer service, reduce costs, and improve productivity

MindTouch knowledge management solution now available on Genesys AppFoundry

The integration embeds MindTouch knowledge management functionality directly into the Genesys Cloud user interface

Tangoe Platform adds new capabilities for cloud services expense management

New features are powered by automation and all-new reporting and analytics engine

Flexential to collaborate with VeriDaas on geospatial technology

VeriDaaS plans to set data free in several ways, including working with 5G networks and autonomous vehicles

Zinier raises $90 million in latest funding round to transform field service with AI

As margins shrink and the volume of work continues to rise, it's critical for enterprises to have real-time visibility into the field and drive productivity by automating routine work

Totango introduces solution for the enterprise that identifies specialists for customers

Dynamic Assignment enables enterprises to automate the matching of the ideal people at the right time, to deliver a more positive, personalized experience to their customers at scale

Cleo Integration Cloud gives companies more B2B integration choices

Latest innovations on Cleo Integration Cloud platform empower both technical and business users for B2B integration excellence

Konica Minolta becomes a Google Cloud Premier Partner

This partnership will allow Konica Minolta to offer new solutions, facilitate customer migration to the cloud

Hyland releases latest versions of OnBase and Perceptive Content

Part of the company's new strategy of more frequent enhancements across products

Dynamsoft evolves its barcode reader solution

Dynamsoft Barcode reader SDK v7.3 auto-restores missing barcode parts, improves wrinkled barcode recognition, and adds OCR capabilities and support for new barcode symbols

Coveo creates AI-powered commerce solution

AI-powered solution helps deliver relevant buying experiences, drive business growth

Infutor creates data opt out portal to comply with CCPA

The opt out portal allows California residents to safeguard their privacy

Priority Software and Avalara partner to make tax season easier

Priority ERP is now certified for Avalara AvaTax, giving customers access to tax automation software