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Workflow > News
Workflow has been a mainstay of knowledge management for years, and has changed significantly as technology has evolved.  The field has evolved to encompass a broader discipline referred to as business process management (BPM), which includes in the flow both people and enterprise applications.

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MiQ Sigma unifies the programmatic ecosystem of advertising data

The technology is built on top of the three largest global LLMs and features an AI agent that transforms 700 trillion data signals into smarter media decisions

Mimecast creates solution with Google Workspace to enhance data governance and compliance across collaboration tools

Enables end-to-end AI-powered compliance, governance, and insights for Google Workspace customers across the globe

M-Files and Microsoft expanded collaboration aims to evolve document management

M-Files becomes the first document management system to natively store content within the Microsoft 365 platform, maximizing user productivity

Augmenting the customer experience with KM, AI, and community

KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts regarding upleveling both internal and external experiences with the transformative power of AI

Ai2 debuts SciArena, introducing a new platform for evaluating foundation models in scientific literature

SciArena is an open evaluation platform where researchers can compare and vote on the performance of different foundation models in tasks related to scientific literature

Foxit bolsters workflow automation capabilities with more than 40 connectors

New integrations eliminate manual work and unlock secure, end-to-end document automation across departments

Ask Sage partners with DoD and U.S. Army to provide access to generative AI solutions

Ask Sage's FedRAMP High, IL5- and IL6-secure, vendor-agnostic platform accelerates mission-critical workflows across the DoD

eGain’s three steps for CX success with AI

KMWorld's most recent webinar, AI Initiatives for CX: Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the "make or break" circumstances for AI success in CX 

Freshservice Journeys eliminates pain points in the employee experience during various transitions

AI-powered capabilities that simplify complex workflows spanning HR, IT, facilities, and more

Vertesia’s Autonomous Agent Builder delivers advanced, customizable AI agents

Vertesia, the developer of the unified, low-code platform for building, deploying, and operating enterprise-grade generative AI (GenAI) applications, is unveiling Autonomous Agent Builder, a new platform capability that enables enterprises to rapidly and intuitively build and scale autonomous agents across a variety of use cases.

Overture Maps makes geospatial data more accessible for variety of industries

Unique IDs make it easier and cheaper to attach data to geospatial entities, such as buildings, streets, places, etc.

Elsevier releases Embase AI to transform biomedical research discovery

Built in partnership with the research community to help users more easily discover, analyze, and synthesize research using trusted data powered by responsible AI

Tines unveils no-code, secure agent development with dynamic autonomy

Tines is unveiling agents, a new functionality within its workflow automation platform that implements intelligent, context-aware workflows driven by deterministic logic, human-in-the-loop copilots, or full AI autonomy

Siren adopts ISO-standard GQL to integrate deep search with the next generation of graph intelligence

Delivering graph analytics combined with deep search

Automation Anywhere provides Agentic Solutions for business users to deliver tangible results

New pre-built solutions prioritize enterprise-grade governance and regulatory compliance, addressing key challenges for scalable agentic automation

NiCE releases CXone Mpower Agents, designed to boost CX journeys

Mpower Agents are uniquely built to work across the entire enterprise

New startup decisionMe emerges with AI-enhanced problem-solving solution

 Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk

Cognizant and Google Cloud debut new way to support customers with release of Cognizant Autonomous Customer Engagement

The collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels

Luware releases Virtual User, an AI-powered capability that empowers contact center agents

New feature includes smarter routing, sentiment detection, and language recognition 

Vasion enhances print management through AI-powered automation

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management