Franz AllegroGraph 9.0 delivers GraphTalker, the AI Agent for enterprise knowledge graphs

GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interface

Pinecone Nexus acts as the knowledge engine for agents

Nexus moves the reasoning upstream, from retrieval to knowledge compilation

Panzura Nexus forwards enterprise AI file intelligence to Microsoft 365 Copilot 

Permission-aware, security-preserving AI that grounds Copilot in verified enterprise data starting with CloudFS, expanding to broader file infrastructure 

Laserfiche AI Agents usher in ‘The Future of Intelligent Content Management’

New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural language

Dyna Software achieves ServiceNow Elite Partner Status to expand enterprise governance and innovation

With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer success

Q4 offers AI-native CRM to transform the management of investor relationships

Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM data

Lua secures $5.8M to build out operating system for human and agent collaboration

Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day one

Epiq and DeepJudge collaborate to scale AI across law firm institutional knowledge

Empowering law firms to turn prior work product and data into a competitive advantage

Litera provides AI-powered document comparison to Google Workspace

Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AI

Xactly and ServiceNow unveil agent-to-agent AI integration for revenue operations

Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platforms

Docufree introduces Human-in-the-Loop intelligence for AI-based records management

These features apply AI to classify documents, extract metadata, and support policy-driven handling at scale

Solidroad secures $25M to strengthen quality assurance for AI-driven customer support

New funding supports expansion as demand grows for AI-driven quality oversight in customer support

OpenSearch Software Foundation launches new long-term support versions

New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor support

Examining the evolving role of KM and AI with eGain

KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually work

Acclaim launches in the U.S., aiming to transform the customer experience 

Company combines modern voice AI to enhance customer experience and accelerate sales and collections in regulated industries

Nutrient automates multi-step document workflows with AI Assistant expansion

The updated AI Assistant has access to Nutrient's purpose-built document tools for rendering, structure-aware extraction, form operations, annotation, and redaction to complete end-to-end document workflows inside any application

Retrieve enterprise knowledge blending AI agents with LumApps

Sid Khaitan, senior product marketing manager at LumApps, joined KMWorld webinar, Beyond Retrieval: Activating Enterprise Knowledge with AI Agents, to explore the shift from traditional search to "agentic workflows"

Coveo Conversational Product Discovery redefines ecommerce discovery

Unifies conversations and commerce search

Q4 adds Digital Conferencing abilities to its IR Platform

Q4 helps companies communicate effectively and reliably during high-stakes moments

Salesforce Suites unifies sales, service, marketing, and Slack into one cohesive CRM platform

Turns customer data and context into action across every team