iMerit launches Scholars program, forming a global network of cognitive experts for advanced GenAI training

Invite-only community of expert talent is shaping the next wave of generative AI and AGI

Auxia’s Analyst Agent uncovers the ‘why’ behind marketing campaign performance

Auxia, the first Agentic Customer Journey Orchestration Platform, is unveiling new updates to its AI Analyst Agent designed to reimagine how marketing teams understand and interact with campaign data.

Graphwise GraphDB 11 taps into enterprise knowledge to deliver reliable AI

Latest version of the leading database engine powers enterprise AI with knowledge-grounded data, LLM integration, and scalable graph performance

Unstructured content and GenAI: Bridging gaps and transforming access

Grant Spradlin, VP of product, Vertesia, and Jan Štihec, director, data and GenAI, Shelf, discussed the significance of leveraging unstructured content in KMWorld's webinar, From Unstructured Content to Actionable Insights: Accelerating Access to Accurate, Relevant Information, offering their expertise and guidance on the utility and value of unstructured information.

Augmenting the customer experience with KM, AI, and community

KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts regarding upleveling both internal and external experiences with the transformative power of AI

Ai2 debuts SciArena, introducing a new platform for evaluating foundation models in scientific literature

SciArena is an open evaluation platform where researchers can compare and vote on the performance of different foundation models in tasks related to scientific literature

Ask Sage partners with DoD and U.S. Army to provide access to generative AI solutions

Ask Sage's FedRAMP High, IL5- and IL6-secure, vendor-agnostic platform accelerates mission-critical workflows across the DoD

Progress Software acquires agentic RAG-as-a-Service innovator, Nuclia

Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is announcing the acquisition of Nuclia, a leader in agentic RAG [retreival-augmented generation]-as-a-Service. With this acquisition, Progress merges Nuclia's RAG-as-a-Service product with the Progress Data Platform, extending Nuclia's end-to-end value. 

eGain’s three steps for CX success with AI

KMWorld's most recent webinar, AI Initiatives for CX: Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the "make or break" circumstances for AI success in CX 

Elsevier releases Embase AI to transform biomedical research discovery

Built in partnership with the research community to help users more easily discover, analyze, and synthesize research using trusted data powered by responsible AI

Automation Anywhere provides Agentic Solutions for business users to deliver tangible results

New pre-built solutions prioritize enterprise-grade governance and regulatory compliance, addressing key challenges for scalable agentic automation

NiCE releases CXone Mpower Agents, designed to boost CX journeys

Mpower Agents are uniquely built to work across the entire enterprise

New startup decisionMe emerges with AI-enhanced problem-solving solution

 Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk

Luware releases Virtual User, an AI-powered capability that empowers contact center agents

New feature includes smarter routing, sentiment detection, and language recognition 

Vasion enhances print management through AI-powered automation

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management

Algolia releases MCP Server, introducing context-aware retrieval capabilities for the agentic era

With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context

Cresta AI Agent delivers seamless, omnichannel CX

Cresta, the leading contact center AI platform for human and AI agents, is unveiling new features for the Cresta AI Agent that deliver a true omnichannel experience, enabling greater adaptability and customization while preserving conversational context. 

Dreamhub creates AI-native CRM to redefine B2B SaaS

Dreamhub replaces bloated CRM stacks with a solution that updates itself, executes workflows, and delivers profound predictive AI insights

Adeptia offers AI-driven intelligent document processing

Leveraging advanced AI technologies, Adeptia AIDP empowers business users to automatically extract insights from unstructured documents

Upstream Works introduces AgentNow Cloud Suite to supercharge customer service innovation

New tiers enable on-demand live video agents and humanized experiences for greater flexibility and enhanced customer support