Athena launches from stealth, promoting ‘the world’s fastest generative engine optimization platform’
15 Jul 2025
Athena ranks your brand visibility in all major chatbots in minutes and provides immediate recommendations that drive an increase in traffic
iMerit launches Scholars program, forming a global network of cognitive experts for advanced GenAI training
11 Jul 2025
Invite-only community of expert talent is shaping the next wave of generative AI and AGI
Auxia’s Analyst Agent uncovers the ‘why’ behind marketing campaign performance
09 Jul 2025
Auxia, the first Agentic Customer Journey Orchestration Platform, is unveiling new updates to its AI Analyst Agent designed to reimagine how marketing teams understand and interact with campaign data.
Graphwise GraphDB 11 taps into enterprise knowledge to deliver reliable AI
09 Jul 2025
Latest version of the leading database engine powers enterprise AI with knowledge-grounded data, LLM integration, and scalable graph performance
Unstructured content and GenAI: Bridging gaps and transforming access
21 Apr 2025
Grant Spradlin, VP of product, Vertesia, and Jan Štihec, director, data and GenAI, Shelf, discussed the significance of leveraging unstructured content in KMWorld's webinar, From Unstructured Content to Actionable Insights: Accelerating Access to Accurate, Relevant Information, offering their expertise and guidance on the utility and value of unstructured information.
Augmenting the customer experience with KM, AI, and community
08 May 2025
KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts regarding upleveling both internal and external experiences with the transformative power of AI
Ai2 debuts SciArena, introducing a new platform for evaluating foundation models in scientific literature
03 Jul 2025
SciArena is an open evaluation platform where researchers can compare and vote on the performance of different foundation models in tasks related to scientific literature
Ask Sage partners with DoD and U.S. Army to provide access to generative AI solutions
02 Jul 2025
Ask Sage's FedRAMP High, IL5- and IL6-secure, vendor-agnostic platform accelerates mission-critical workflows across the DoD
Progress Software acquires agentic RAG-as-a-Service innovator, Nuclia
01 Jul 2025
Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is announcing the acquisition of Nuclia, a leader in agentic RAG [retreival-augmented generation]-as-a-Service. With this acquisition, Progress merges Nuclia's RAG-as-a-Service product with the Progress Data Platform, extending Nuclia's end-to-end value.
eGain’s three steps for CX success with AI
01 Jul 2025
KMWorld's most recent webinar, AI Initiatives for CX: Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the "make or break" circumstances for AI success in CX
Elsevier releases Embase AI to transform biomedical research discovery
27 Jun 2025
Built in partnership with the research community to help users more easily discover, analyze, and synthesize research using trusted data powered by responsible AI
Automation Anywhere provides Agentic Solutions for business users to deliver tangible results
25 Jun 2025
New pre-built solutions prioritize enterprise-grade governance and regulatory compliance, addressing key challenges for scalable agentic automation
NiCE releases CXone Mpower Agents, designed to boost CX journeys
24 Jun 2025
Mpower Agents are uniquely built to work across the entire enterprise
New startup decisionMe emerges with AI-enhanced problem-solving solution
24 Jun 2025
Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk
Luware releases Virtual User, an AI-powered capability that empowers contact center agents
20 Jun 2025
New feature includes smarter routing, sentiment detection, and language recognition
Vasion enhances print management through AI-powered automation
19 Jun 2025
New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management
Algolia releases MCP Server, introducing context-aware retrieval capabilities for the agentic era
18 Jun 2025
With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context
Cresta AI Agent delivers seamless, omnichannel CX
16 Jun 2025
Cresta, the leading contact center AI platform for human and AI agents, is unveiling new features for the Cresta AI Agent that deliver a true omnichannel experience, enabling greater adaptability and customization while preserving conversational context.
Dreamhub creates AI-native CRM to redefine B2B SaaS
13 Jun 2025
Dreamhub replaces bloated CRM stacks with a solution that updates itself, executes workflows, and delivers profound predictive AI insights
Adeptia offers AI-driven intelligent document processing
12 Jun 2025
Leveraging advanced AI technologies, Adeptia AIDP empowers business users to automatically extract insights from unstructured documents