MLCommons introduces AILuminate, an important benchmark to measure the safety of LLMs

Benchmark is developed by leading AI researchers and industry experts, marking a significant milestone towards a global standard on AI safety

Moveworks and Box integration pairs AI-powered retrieval with intelligent content management

This robust combination will boost the efficiency of accessing information and insights from Box, offering a natural language interface for employees to analyze complex data

SearchBlox offers SemanticLens, a new feature that promises to transform search

The solution leverages advanced natural language processing (NLP) and AI-driven algorithms to interpret the meaning behind user queries

OpenText supports AI-driven knowledge work with Cloud Editions 24.4

Next-generation cloud, security, AI-integrated innovations unveiled at OpenText World 2024

Retaining critical knowledge with AI and fostering a culture of trust in the organization at KMWorld 2024

Standardized retention of critical knowledge interviews have been used to extract tacit knowledge from experienced workers to pass on to new staff and to protect the business from knowledge loss due to natural attrition.

KMWorld 2024 day 2 continues the discussion around the new KM paradigm: AI and knowledge workers

Today's business landscape is changing faster than ever before in history. The power of inclusive engagement and collaborative curiosity cannot be overstated.

Crafting intelligent search within the enterprise at KMWorld 2024

At KMWorld 2024 in the Enterprise Search & Discovery track, Marianne Sweeny, principal consultant, Daedalus Information Systems and Bonnie Chase, director, AI product marketing, Vespa.ai discussed, "Intelligent Search Within the Enterprise."

The importance of story making combining humans and AI at KMWorld 2024

At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."

Introducing KM & AI Summit 2025: An opportunity for discussion, innovation, and networking in Scottsdale, AZ

At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling intersection of knowledge management and AI. Planned for March 17-19 at the JW Marriott Scottsdale Camelback Inn Resort and Spa, KM & AI Summit 2025 is a must-attend event for KM professionals, AI specialists, data scientists, and business and IT leaders alike.

$90M fuels ChapsVision’s acquisition of AI-powered search vendor, Sinequa

ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa,  a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with a recent infusion of funds—totalling $90 million—ChapsVision's acquisition of Sinequa will fuel the company's growth, both in market presence and AI innovation. 

KMWorld 2024 kicks off with a major focus on humans and AI working together

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

The intersection of text analytics and GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Understanding knowledge and information architecture for GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Five9 AI Agents pair flexible autonomy with personalized, accurate conversations

Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merges GenAI with conversational AI and natural language processing (NLP) to deliver intuitive, personalized experiences across voice and digital channels. Making highly knowledgeable, human-like interactions for chat and voice bots a reality, Five9 AI Agents reduce the number of interactions needed to be elevated to human agents while ensuring businesses retain control, flexibility, and trust over their AI deployments. 

Where knowledge management meets AI: Solutions, approaches, and considerations

KM experts joined KMWorld's latest webinar, Enabling Knowledge-Based AI, to examine key components and best practices for adopting AI-enabled approaches that evolve, extend, and power knowledge systems

Totango announces AI-driven churn intelligence solution

An Enterprise CSP offers enterprise-grade custom AI models for driving growth

Adopting RAG while addressing its complexities with Shelf, Coveo, and Progress Semaphore

Experts from Shelf, Coveo, and Progress Semaphore joined KMWorld's webinar, Unlocking the Power of RAG, to speak to the nuance of extracting value from RAG at scale while mitigating its complications

eGain AI Agent centers transparency, trust, and knowledge system integration

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, eGain AI Agent brings true knowledge system integration to the burgeoning world of agentic AI.

Augmenting product discovery and ecommerce journeys with GenAI

Experts joined KMWorld's webinar to explore how GenAI is rapidly changing the world of search and product experiences, from technological requirements to customer expectations

Navigating the intersection of KM and GenAI: Challenges and solutions

David Seuss, CEO of Northern Light, joined KMWorld's webinar, Overcoming the Barriers: How to Integrate Generative AI into Knowledge Management Systems, to explore the nuances of leveraging GenAI to enhance KM systems and overcome the various challenges associated with its deployment.