Acquisition of Re:infer by UiPath facilitates an increase in usable consumer data for businesses

New Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions

UserWay partnership with Carahsoft Technology Corp ushers in AI-powered solutions to meet accessibility standards

UserWay's accessibility technologies and AI-powered solution now available to federal, state and local government agencies

Thoughtful Automation rebrands as Thoughtful, emphasizes automation is just part of its value

Company enables radical time savings, productivity gains and the ability for people to have more opportunity to be more creative to solve today's biggest challenges

monday.com debuts monday sales CRM as accessible and personalized customer relations platform

A fully customizable, flexible no-code CRM for teams of any size

Dynatrace streamlines log and user experience analytics

Automatically connecting logs with corresponding user sessions and Session Replay allows development teams to effectively optimize customer experiences

Access Innovations adds Recommender to Data Harmony to improve search

Recommender improves user search experience

SmartBug Media offers e-commerce expertise through the Klaviyo Technology Partner ecosystem

Increased integrations will enable clients and customers to provide more in-depth services and improve customer experience

airSlate to acquire DocHub to expand document workflow

DocHub adds depth of Google Workspace Marketplace capabilities to the airSlate platform

Expanding search with knowledge intelligence    

This KMWorld webinar focuses on enriching search with AI

Oracle evolves the marketing space with AI-powered Fusion Sales

Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster

Stravito and KnowledgeHound collaborate to offer all insights and survey data in a single platform

Stravito users with a KnowledgeHound subscription can now access all their research in one place to quickly evaluate survey data

Concentrix closes acquisition of ServiceSource to further support B2B digital sales

The acquisition boosts the customer experience space

2022 KMWorld Readers' Choice Awards voting is now open

Vote now for the 2022 KMWorld Readers' Choice Awards

Improving collaboration in the global and digital workplace

Find out how Starmind helped Genentech connect its workforce to the right information

Microsoft launches the Microsoft Digital Contact Center Platform

A comprehensive, flexible customer care solution

ECI Software to collaborate with Paperless Parts to offer business management solutions for manufacturing

Integration with ECI's Manufacturing Business Management solutions and Paperless Parts' Estimating and Quoting platform further streamlines operations for job shops and contract manufacturers

Lexsoft enters strategic partnership with Lefebvre to provide new tools for document management

With the application of AI it is possible to achieve anonymization or classification of documents without human intervention

eGain Knowledge Hub now connects to Microsoft SharePoint

The integration unleashes business value from content

Connecting every employee to the organization's collective knowledge

This KMWorld webinar explores knowledge sharing processes

Aunalytics delivers insights and actionable business opportunities to the banking sector with new dashboards

Dashboards augment capabilities of Aunalytics Daybreak for Financial Services Cloud-Native Data Platform to drive customer intelligence and higher strategic value