Acquisition of Re:infer by UiPath facilitates an increase in usable consumer data for businesses
08 Aug 2022
New Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions
UserWay partnership with Carahsoft Technology Corp ushers in AI-powered solutions to meet accessibility standards
03 Aug 2022
UserWay's accessibility technologies and AI-powered solution now available to federal, state and local government agencies
Thoughtful Automation rebrands as Thoughtful, emphasizes automation is just part of its value
03 Aug 2022
Company enables radical time savings, productivity gains and the ability for people to have more opportunity to be more creative to solve today's biggest challenges
monday.com debuts monday sales CRM as accessible and personalized customer relations platform
02 Aug 2022
A fully customizable, flexible no-code CRM for teams of any size
Dynatrace streamlines log and user experience analytics
02 Aug 2022
Automatically connecting logs with corresponding user sessions and Session Replay allows development teams to effectively optimize customer experiences
Access Innovations adds Recommender to Data Harmony to improve search
29 Jul 2022
Recommender improves user search experience
SmartBug Media offers e-commerce expertise through the Klaviyo Technology Partner ecosystem
29 Jul 2022
Increased integrations will enable clients and customers to provide more in-depth services and improve customer experience
airSlate to acquire DocHub to expand document workflow
28 Jul 2022
DocHub adds depth of Google Workspace Marketplace capabilities to the airSlate platform
Expanding search with knowledge intelligence
28 Jul 2022
This KMWorld webinar focuses on enriching search with AI
Oracle evolves the marketing space with AI-powered Fusion Sales
27 Jul 2022
Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster
Stravito and KnowledgeHound collaborate to offer all insights and survey data in a single platform
26 Jul 2022
Stravito users with a KnowledgeHound subscription can now access all their research in one place to quickly evaluate survey data
Concentrix closes acquisition of ServiceSource to further support B2B digital sales
25 Jul 2022
The acquisition boosts the customer experience space
2022 KMWorld Readers' Choice Awards voting is now open
25 Jul 2022
Vote now for the 2022 KMWorld Readers' Choice Awards
Improving collaboration in the global and digital workplace
22 Jul 2022
Find out how Starmind helped Genentech connect its workforce to the right information
Microsoft launches the Microsoft Digital Contact Center Platform
21 Jul 2022
A comprehensive, flexible customer care solution
ECI Software to collaborate with Paperless Parts to offer business management solutions for manufacturing
20 Jul 2022
Integration with ECI's Manufacturing Business Management solutions and Paperless Parts' Estimating and Quoting platform further streamlines operations for job shops and contract manufacturers
Lexsoft enters strategic partnership with Lefebvre to provide new tools for document management
19 Jul 2022
With the application of AI it is possible to achieve anonymization or classification of documents without human intervention
eGain Knowledge Hub now connects to Microsoft SharePoint
19 Jul 2022
The integration unleashes business value from content
Connecting every employee to the organization's collective knowledge
18 Jul 2022
This KMWorld webinar explores knowledge sharing processes
Aunalytics delivers insights and actionable business opportunities to the banking sector with new dashboards
18 Jul 2022
Dashboards augment capabilities of Aunalytics Daybreak for Financial Services Cloud-Native Data Platform to drive customer intelligence and higher strategic value