KnowledgeLake provides support for Microsoft Azure Government

Public sector organizations can leverage the KnowledgeLake platform to manage content and data residing within the Microsoft Azure Government-dedicated cloud environment

NVIDIA launches TensorRT 8, makes conversational AI smarter

TensorRT 8 introduces capabilities that enable companies to deliver conversational AI applications to their customers with higher quality and responsiveness

AppOmni expands its SaaS security management platform to ServiceNow

Customers will benefit from increased visibility into SaaS security posture

ZoomInfo snaps up Chorus.ai to beef up conversational intelligence

The acquisition combines ZoomInfo's business-to-business intelligence, workflows, and engagement software with conversation insights from chorus to transform go-to-market execution

The KM Lifecycle in Six Verbs

Zach Wahl, CEO of the consultancy Enterprise Knowledge, talks the KM lifecycle during his KMWorld Connect 2020 presentation

WATI brings the WhatsApp experience to businesses

WATI's vision is to help businesses meet their customers where they are—on messaging platforms—so they are always accessible, personalized, and can engage in real time

2021 KMWorld Promise and Reality Awards nominations

KMWorld Magazine now accepting nominations for the 2021 Promise and Reality Awards

PROS latest SaaS editions fuel digital selling for sales teams

Composable paths addressing spectrum of pricing and selling use cases accelerate time to value; ability to optimize revenue profitably in constantly changing market contexts

Crawford Technologies builds on its accessibility mission by joining the World Wide Web Consortium

This move enables the company's document accessibility experts to engage with governing bodies that help set global standards

NetDocuments accelerates government offering

Purpose-built native cloud document management and content services vendor receives FedRAMP authorization

Zia Consulting and Ephesoft collaborate to offer automated solution for the mortgage industry

Joint IDP solution accelerates digital transformation featuring over 300 pre-trained documents, borrower intake, closing document preparation, and automated regression testing

Synoptek acquires Juxto to supercharge RTC offerings

Leading managed service provider and global systems integrator announces the acquisition of Juxto to enhance real-time communication capabilities for customers across industries

Couchbase’s Mark Gamble talks how to accelerate your digital transformation with NoSQL DBaaS

This KMWorld Webinar explores digital transformation with DBaaS

Ogletree Deakins launches compliance toolkit to support remote workers and their employers

The new offering is a compliance toolkit for employers navigating multistate remote work requirements

The Difference Between Traditional Programming and Machine Learning

Everyday Chaos author David Weinberger talks machine learning versus programming during his KMWorld Connect 2020

Discover how this new era of content services can facilitate business transformation

This latest KMWorld webcast showcases content services and AI

Learn how Bloomfire created a knowledge engagement strategy for ADT

This KMWorld webinar explored why organizations need a knowledge engagement strategy and how it impacts employee and customer experience

NICE redefines proactive conversational AI for digital experiences

With CXone SmartReach, NICE delivers a comprehensive  integrated suite for digitally fluent customer service

Writefull introduces new language models to support AI-based proofreading

The release gives users an AI-based language tool demonstrates an understanding of sentences that goes beyond grammar

WorkForce Software offers Workforce Management Platform to support the growing remote work sector

Integrated employee experience features set a new bar for advanced workforce management solutions designed for global enterprises