Moxo and Filevine to collaborate to unify client service interactions in the legal industry

Moxo's Customer Interaction Hub to be integrated within Filevine's Legal Case Management Solution

WithSecure supports the hybrid workforce with advanced protection for Microsoft Teams

New protection adds to WithSecure Elements' capability to securely collaborate in Microsoft's popular online meeting and collaboration platform

CXone Expert integrates with ChatGPT to transform AI-powered customer service  

This integration of CXone Expert and OpenAI's generative modeling enables consumers to resolve issues with human-friendly automated self-service

SugarCRM empowers B2B companies with new self-service capabilities

Now business-to-business customers can connect with brands effortlessly, while brands optimize every customer interaction to fuel growth

Zeta Alpha boosts GPT with enterprise search and knowledge management capabilities

Users experience tenfold productivity gains through improved AI-powered enterprise search and knowledge management

Hanzo debuts Command Center for ediscovery within Slack

Hanzo brings frictionless enterprise ediscovery to the Slack digital HQ with the first application dedicated to helping legal teams create matters and perform legal holds from within Slack for Slack and Google Workspace data

DigiCert launches Trust Lifecycle Manager to unify the management of digital trust

Full-stack solution unifies CA-agnostic certificate management, private PKI services, and public trust issuance for seamless digital trust infrastructure

Evisort debuts new brand strategy that focuses on reimagining contract intelligence and legal technology

Refreshed website and product design reinforce industry commitment to providing prescriptive insights and actionable contract intelligence

Casepoint achieves StateRAMP Authorization

Positioning the company as a trusted partner in government for eDiscovery, enforcement, FOIA/Public Record Requests, and congressional inquiries

Yext integration with Apple Business Connect empowers companies to better manage their digital footprint

The integration includes support for updates at scale and gives Yext customers greater control over their presence on Apple Maps

Lucidworks and Google Cloud expand partnership to streamline online product discovery

The expanded partnership accelerates search relevance and reduces search abandonment for ecommerce shoppers

PagerDuty Status Pages empowers customers to respond quickly during large-scale incidents

Integrated, intuitive feature saves time and money, aligning technical and customer-facing teams

Appfire acquires 20-plus ServiceRocket apps to accelerate organizational growth and productivity

Appfire, an enterprise collaboration software company, is announcing its recent acquisition of ServiceRocket applications, including the Connector for Salesforce and Jira and the Connector for Salesforce and Confluence.

LiquidText Enterprise Edition provides document management integration and greater security

The platform offers even greater productivity and efficiency improvements

Kyocera Document Solutions unveils new devices in its A4 portfolio reinforced with the latest security innovations

Customers can have peace of mind knowing that their valuable information is secure

Kantata enhancements accelerate operations and improve business performance

A new integration with Salesforce Revenue Cloud provides features and capabilities that empower business leaders to operate with confidence

FreshPaint secures $14.5M in funding to make customer data accessible to everyone in the enterprise

Company expands to address unmet needs of non-engineers

Measure knowledge management effectiveness with Tiger Eye

The dual-purpose calculator demonstrates the possible cost of inefficiencies in the knowledge search process

SirionLabs acquires Zendoc to support AI enhancing the CLM space

Sirion establishes an engineering Center of Excellence in Nice, France, to attract European tech talent and drive research and development

Productive management and governance of modern data for modern enterprises

This KMWorld webinar focuses on keeping security and governance in mind while undergoing the digital transformation process