Maptician collaborates with Embrava to elevate workplace productivity

The combined expertise will provide clients with a dynamic suite of workplace optimization solutions

Rocket Software intends to acquire OpenText’s Application Modernization and Connectivity business

Combined entity will offer compelling portfolio of solutions to support the world's largest companies in their modernization and hybrid cloud journeys

Cohesity brings enhanced data security and backup protections to Microsoft 365

Integration of Cohesity DataProtect and Microsoft 365 Backup Storage aims to deliver fast data recovery and resilience against cyber risk

Alorica and Genesys collaborate to deliver AI-powered results for global enterprises

To meet the demand for reliable AI interventions, Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands

Redis Cloud supports LangChain OpenGPTs Project

Latest collaboration continues companies' work to unlock developer's ability to create innovative AI-driven applications and experiences

TELUS and Five9 collaborate to provide end-to-end contact center as a service with AI-driven insights

Strategic partnership revolutionizes customer support solutions and uplevels customer interactions, delivering unmatched efficiency and personalization

Transform the enterprise with UiPath’s Business Automation Platform enhancements

Includes powerful new capabilities with specialized AI and generative AI, new developer productivity tools, and UiPath Automation Cloud improvements

2023 KM PROMISE AWARD WINNER: eGain

The award-winning organization demonstrates how it goes beyond simply delivering technology to working with clients to ensure that both the technology and knowledge processes are embedded into the work processes

2023 KM REALITY AWARD WINNER: Inter-American Development Bank

The winners of the KM Promise and KM Reality awards are designed to celebrate the success stories of knowledge management

Marrying KM with AI at KMWorld 2023

At KMWorld 2023, Ian Hook, director, KM and insights excellence, Novartis, discussed Novartis' journey to implement GPT-like solutions and how proper KM principles are essential to making it work during his session, "How KM Saved AI: The GPT Journey"

KMWorld 2023’s second day keynotes strike the balance between human connection and AI

At KMWorld's keynote session, experts in their fields covered a myriad of KM topics pertinent to the dynamic nature of modern business. Each speaker emphasized an overarching purpose regarding knowledge at the proprietary level—that it should spark joy and productivity, bringing users extraordinary experiences and new, exciting opportunities.

Jakub Zavrel of Zeta Alpha talks putting GPT on a leash at KMWorld 2023

At KMWorld 2023, Jakub Zavrel, CEO, Zeta Alpha discussed the core concepts of retrieval in augmented generative AI, including neural and vector search, prompting frameworks like LangChain, tips and tricks for prompt engineering, and proprietary and open source large language model

Systematic knowledge sharing at KMWorld 2023

At KMWorld 2023, Thais Colicchio and Fernando Fukunaga shared successful case studies from the Brazilian KM Society; learnings about their main challenges, practical solutions, implementations; and more

Using tech to create KM secret sauce at KMWorld 2023

Brad English, Michele Myers, Pablo Gomes discuss "Using Tech to Create KM Secret Sauce" during their KMWorld 2023 session

Institutionalizing global KM and organizational learning at KMWorld 2023

At KMWorld 2023, Adrian Rivera-Reyes, Melissa Patsalides, and Thom Sinclair,  explained the KMOL process during their session

Metasearch: the latest in accurate search solutions at KMWorld 2023

Sid Probstein, president, Swirl and Jim Ford AI talked "Metasearch: The Missing Element for Enterprise Search" during their session in the Enterprise Search & Discovery track

Discovering KM solutions for the enterprise at KMWorld 2023

Emma Galdo discussed "Driving Successful KM Outcomes in the Age of AI," during her KMWorld 2023 session

Utilizing technology as an enabler for knowledge management at KMWorld 2023

At KMWorld 2023, Kemi Ayanda discussed the considerations and best practices in selecting and deploying a next-generation KM system in a multi-dimensional setting

KMWorld 2023 opening keynotes focus on the future of work

KMWorld 2023's opening keynotes discussed AI, taxonomies, transforming the employee experience, and more

Communities of practice for knowledge sharing and innovation at KMWorld 2023

Stan Garfield, author of five KM books and founder of SIKM Leaders Community led KMWorld 2023's workshop, "Communities of Practice for Knowledge Sharing & Innovation," discussing community fundamentals and foundations that invite successful CoPs that emphasize community culture, management, goals, and measurements.