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Business Process Management > News
Business Process Management (BPM) allows organizations to streamline complex processes. Through a combination of analyzing, modeling, automating, measuring, and optimizing, enterprises and institutions can dramatically improve business processes. See below for the latest BPM news, trends, and solutions.

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Luware releases Virtual User, an AI-powered capability that empowers contact center agents

New feature includes smarter routing, sentiment detection, and language recognition 

Stravito debuts simple, engaging insights communication with Newsletters

Stravito, the AI-powered platform that helps the world's largest brands make smarter, faster business decisions, is unveiling Newsletters, a new, intuitive feature designed to help businesses transform research into engaging, email-ready narratives.

Vasion enhances print management through AI-powered automation

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management

Algolia releases MCP Server, introducing context-aware retrieval capabilities for the agentic era

With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context

IQVIA collaborates with NVIDIA to augment healthcare with agentic AI

IQVIA, the company powering smarter healthcare, is collaborating with NVIDIA to launch a series of AI orchestrator agents engineered to manage and accelerate complex pharmaceutical development workflows.

Landbase raises $30M in funding round to supercharge B2B companies

Bringing its AI go-to-market platform to more businesses looking to launch sales and marketing campaigns in minutes

Cresta AI Agent delivers seamless, omnichannel CX

Cresta, the leading contact center AI platform for human and AI agents, is unveiling new features for the Cresta AI Agent that deliver a true omnichannel experience, enabling greater adaptability and customization while preserving conversational context. 

Dreamhub creates AI-native CRM to redefine B2B SaaS

Dreamhub replaces bloated CRM stacks with a solution that updates itself, executes workflows, and delivers profound predictive AI insights

Beeline to acquire MBO Partners, expanding its workforce platform to include independent talent

Acquisition empowers companies to safely and efficiently engage independent professionals

Adeptia offers AI-driven intelligent document processing

Leveraging advanced AI technologies, Adeptia AIDP empowers business users to automatically extract insights from unstructured documents

Remote empowers global teams with expanded platform to centralize workforce data

Offers a flexible, easy-to-use, end-to-end solution for managing a company's HR, payroll, and performance needs across borders

Upstream Works introduces AgentNow Cloud Suite to supercharge customer service innovation

New tiers enable on-demand live video agents and humanized experiences for greater flexibility and enhanced customer support

Mosaicx introduces AI-native CX platform built on 30 years of industry experience

Brings a transformational leap in customer engagement, delivering intelligent, adaptive, and seamless experiences for enterprise organizations

Vertesia releases semantic document preparation service

Revolutionary agentic service speeds development by transforming complex PDF documents into richly structured XML

Thomson Reuters launches Agentic Intelligence within platform for accounting professionals

The future of work is already here—and it's being built inside Thomson Reuters

Fisent Technologies secures $2M in funding round to boost GenAI process automation solutions

Enterprises can deploy BizAI to increase efficiency, reduce costs, improve accuracy of tasks, and enable faster, more informed decision-making for improved business outcomes

Veritext Legal Solutions introduces Smart Summaries on Demand for AI-generated legal summaries

The company's secure AI transcript summarization has expanded to include on-demand service

Context secures $11M in funding to create an AI-native office suite

Partnered with leading tech firms, Context connects with more than 300 productivity tools across Salesforce, G-Suite, and more

Merlin creates GenAI Services Division for legal and investigation teams

The division offers specialized AI software and services that work independently and can also seamlessly integrate with the Alchemy platform

Morae acquires Gimmal to expand solutions for law firms and law departments

The acquisition integrates Saas offering with IG process expertise, technological innovation, and subject matter experts