Foxit bolsters workflow automation capabilities with more than 40 connectors

New integrations eliminate manual work and unlock secure, end-to-end document automation across departments

eGain’s three steps for CX success with AI

KMWorld's most recent webinar, AI Initiatives for CX: Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the "make or break" circumstances for AI success in CX. 

Freshservice Journeys eliminates pain points in the employee experience during various transitions

AI-powered capabilities that simplify complex workflows spanning HR, IT, facilities, and more

Vertesia’s Autonomous Agent Builder delivers advanced, customizable AI agents

Vertesia, the developer of the unified, low-code platform for building, deploying, and operating enterprise-grade generative AI (GenAI) applications, is unveiling Autonomous Agent Builder, a new platform capability that enables enterprises to rapidly and intuitively build and scale autonomous agents across a variety of use cases.

Overture Maps makes geospatial data more accessible for variety of industries

Unique IDs make it easier and cheaper to attach data to geospatial entities, such as buildings, streets, places, etc.

Tines unveils no-code, secure agent development with dynamic autonomy

Tines is unveiling agents, a new functionality within its workflow automation platform that implements intelligent, context-aware workflows driven by deterministic logic, human-in-the-loop copilots, or full AI autonomy

Siren adopts ISO-standard GQL to integrate deep search with the next generation of graph intelligence

Delivering graph analytics combined with deep search

Progress Semaphore supercharges KM with AI-powered efficiency and productivity

The latest iteration of Progress Semaphore is designed to maximize the business value of enterprise information with meaning and context

Automation Anywhere provides Agentic Solutions for business users to deliver tangible results

New pre-built solutions prioritize enterprise-grade governance and regulatory compliance, addressing key challenges for scalable agentic automation

NiCE releases CXone Mpower Agents, designed to boost CX journeys

Mpower Agents are uniquely built to work across the entire enterprise

New startup decisionMe emerges with AI-enhanced problem-solving solution

 Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk

Cognizant and Google Cloud debut new way to support customers with release of Cognizant Autonomous Customer Engagement

The collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels

Luware releases Virtual User, an AI-powered capability that empowers contact center agents

New feature includes smarter routing, sentiment detection, and language recognition 

Stravito debuts simple, engaging insights communication with Newsletters

Newsletters is a new, intuitive feature designed to help businesses transform research into engaging, email-ready narratives

Vasion enhances print management through AI-powered automation

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management

Algolia releases MCP Server, introducing context-aware retrieval capabilities for the agentic era

With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context

IQVIA collaborates with NVIDIA to augment healthcare with agentic AI

IQVIA, the company powering smarter healthcare, is collaborating with NVIDIA to launch a series of AI orchestrator agents engineered to manage and accelerate complex pharmaceutical development workflows.

Landbase raises $30M in funding round to supercharge B2B companies

Bringing its AI go-to-market platform to more businesses looking to launch sales and marketing campaigns in minutes

Cresta AI Agent delivers seamless, omnichannel CX

Cresta, the leading contact center AI platform for human and AI agents, is unveiling new features for the Cresta AI Agent that deliver a true omnichannel experience, enabling greater adaptability and customization while preserving conversational context. 

Dreamhub creates AI-native CRM to redefine B2B SaaS

Dreamhub replaces bloated CRM stacks with a solution that updates itself, executes workflows, and delivers profound predictive AI insights