SoundHound AI OASYS powers AI that can improve itself

In minutes, businesses can create conversational AI agents that will build and continually improve themselves across virtually any digital or physical channel

Citrix Platform Flex introduces a persona-driven approach to scale resources for modern workers

A next-gen approach designed to help organizations align and scale IT delivery with evolving business needs

Casepoint improves FOIA with next-generation AI-powered solution

New AI-powered assistants and expanded workflow capabilities strengthen Casepoint FOIA

iManage MCP Server connects governed knowledge to the broader AI ecosystem

Governed, auditable access to iManage content for AI replaces fragmented custom integrations

NetDocuments reimagines platform by unveiling context graph for legal work

With the new platform experience lawyers can open every matter in full context, with AI agents finally working from the firm's real institutional knowledge

Cleo gives retail suppliers control and intelligence with new Chargeback Prevention solution

New capability connects fragmented order data across systems, detects fulfillment risk in real-time, and proactively notifies teams to prevent chargebacks, fines, and deductions 

Workday integrates Sana Self-Service Agent with Microsoft 365 Copilot

Enables employees to get answers and act without leaving their flow of work

Modernizing document management in the AI era with M-Files

KMWorld recently held a webinar with Que Mangus, senior product marketing manager at M-Files, who explained that by helping ensure information stays current, governed, and easy to find, it enables employees to access accurate knowledge with greater confidence

Casepoint and Proofpoint collaborate to refine legal and compliance workflows

New integration reduces manual handoffs and improves defensibility during eDiscovery

Fisent BizAI Studio empowers users with applied GenAI process automation 

Self-service portal enables enterprises to independently design, test, and manage automated workflows with the Fisent BizAI agentic platform

MaterialsZone introduces Maven, a conversational AI interface for its Enterprise Materials Platform 

Maven is a new agentic AI capability that searches, visualizes, and analyzes internal and external data

ServiceNow streamlines Autonomous Workforce to every business function

New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale

Context is the foundation of modern knowledge management

KMWorld recently held a webinar with Katie Selvaraj who discussed why context is the foundation of modern knowledge management

Verint and Calabrio unite under single branding, Calabrio product names remain unchanged

The move reflects Verint's commitment to providing customers with clear, simple, and consistent experiences as the business accelerates its CX Automation vision

Modernizing knowledge portals with RightAnswers

Rosemary Kirk, senior solutions consultant at RightAnswers and Alex Baker, manager, CCP solution consulting at RightAnswers, joined the KMWorld webinar, Moving to a Modern Knowledge Portal

ABBYY secures 22 new patents to support the future of document AI

ABBYY is fueling a new era of AI-driven solutions in 2026

CCC is offering 4 AI licensing options to support internal and external AI use cases

These new rules address use cases such as prompting, summarization, chatbots, and other AI utilization, within a college or university

Franz introduces AllegroGraph 8.5, strengthens the semantic foundation for agentic AI

Franz Inc. expands graph, vector, and neuro-symbolic capabilities for enterprise-scale AI systems

Retrieve enterprise knowledge blending AI agents with LumApps

Sid Khaitan, senior product marketing manager at LumApps, joined KMWorld webinar, Beyond Retrieval: Activating Enterprise Knowledge with AI Agents, to explore the shift from traditional search to "agentic workflows"

Franz AllegroGraph 9.0 delivers GraphTalker, the AI Agent for enterprise knowledge graphs

GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interface