Madison Logic and ZoomInfo partner to provide enhanced data-driven sales and marketing engagement

Partnership combines industry-leading go-to-market intelligence solutions for more effective, efficient, and personalized buyer journey

Genesys offers connected CX workflows for agentic orchestration

New capabilities empower every employee and AI agent with the tools to act in sync, automate workflows, and deliver results

BlackLine establishes Verity to create a new digital workforce for the office of the CFO

Verity ensures process integrity, accelerates resolution, and provides intelligent insights for the office of the CFO

NE2NE introduces PDFFlex to streamline complex data extraction from PDF files

Extracted data is automatically cross-checked against business rules and integrity constraints, with anomalies triggering real-time alerts via email or SMS for rapid remediation

IndagoAI launches knowledge-based AI-powered platform for custom product and services development

IndagoAI helps management and product teams empower domain and role-based research by building, deploying, and operating branded AI products

Thomson Reuters, Icertis, and Accenture are collaborating to assist legal professionals deliver strategic value

This move aims to drive greater efficiency, compliance, insights, and strategic impact across the enterprise

SoundHound AI acquires Interactions to strengthen its leadership in Agentic AI for customer service

The acquisition will enable SoundHound to offer a full-suite of options for omnichannel Agentic AI and offer a path to full AI automation for customers

Mitratech and iManage collaborate to offer an integrated contracts and document platform for legal teams 

iManage's trusted knowledge work platform is now embedded directly into Mitratech CaseCloud, leveraging Salesforce-native technologies to deliver a seamless experience 

Hubspot debuts more than 200 product updates to elevate hybrid human-AI teams

New products include Data Hub, new Breeze Agents, Breeze Marketplace and Studio, and the new AI-powered CPQ in Commerce Hub

How to transform KM for downstream benefits with M-Files, Verint, and NICE

Experts from M-Files, Verint, and NICE joined KMWorld's latest webinar, Faster, Smarter, Scalable KM: Leveraging Knowledge Automation and AI, to examine the ways in which the power of KM can be unlocked with leading AI technologies and best practices.

BillingPlatform creates ‘Built on BP’ program to supercharge partner innovation and customer value

New partner-led program expands BillingPlatform's ecosystem with ready-to-use solutions, helping customers simplify deployments, reduce risk, and boost business transformation

Atlassian announces agreement to acquire The Browser Company

Atlassian and The Browser Company to join forces to build the AI browser for knowledge workers

Turnitin is now able to detect AI-generated content amid rising threats posed by AI bypassers  

New detection feature helps educators detect potential AI misuse

Deliver results with AI-powered knowledge management: A conversation with Upland and Paychex

KMWorld recently held a webinar featuring Tim Braman and Christa Seary, who discussed strategies to lead smarter, more grounded conversations about how AI can make a real difference in knowledge management

Cordial rolls out MCP interface and RCS messaging for marketing teams

Platform updates combine agent-ready infrastructure, high-attention channels, and Foundry's rapid experimentation to help marketers move with their customers

ALIGNMT AI secures $6.5M in funding round to scale AI risk monitoring for healthcare

The seed funding will enable ALIGNMT AI to expand its engineering team, accelerate product development, and scale partnerships with healthcare organizations seeking to deploy AI responsibly

IBM and ABBYY strengthen partnership to set a new standard in KYC automation

This integration automates and orchestrates the entire KYC workflow, from document collection and analysis to ongoing compliance monitoring

Wrangling and refining content for generative search with NiCE

KMWorld recent webinar with Shelley Reyes introduced proven GenAI content optimization techniques that help knowledge teams streamline updates, resolve common issues, and improve AI performance at scale

Uniphore to acquire Orby AI and Autonom8 to empower AI-enabled transformation

Acquisitions bring advanced Large Action Models, neuro-symbolic agents, and enterprise-grade agent orchestration to the market

Amplitude Web Experimentation accelerates testing with new intuitive, powerful features

Amplitude, the leading digital analytics platform, is unveiling a series of new capabilities for Amplitude Web Experimentation, the all-in-one, no-code experimentation platform for understanding the full customer journey, delivering high-performance tests, and maximizing conversation rates.