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Workflow > News
Workflow has been a mainstay of knowledge management for years, and has changed significantly as technology has evolved.  The field has evolved to encompass a broader discipline referred to as business process management (BPM), which includes in the flow both people and enterprise applications.

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Intapp debuts Celeste, an agentic AI for professional firms

New platform provides industry expert agents and governed AI for professional compliance

NetDocuments hastens global AI adoption in the legal space with Smart Answers

These capabilities establish NetDocuments not merely as a place where firm content is stored and governed, but as an active intelligence layer that understands that content, organizes it, and surfaces the right context to AI at the right time

CCC is offering 4 AI licensing options to support internal and external AI use cases

These new rules address use cases such as prompting, summarization, chatbots, and other AI utilization, within a college or university

ECI Software Solutions acquires Drypowder to accelerate embedded payments and AI-driven accounts receivable

Acquisition strengthens ECI's ERP ecosystem with intelligent, embedded AR workflows and digital payment experiences

Siteimprove adds variety of agents to its Agentic Content Intelligence Platform

Siteimprove.ai now delivers natural-language analytics, multimodal AI for PDF and Image accessibility coverage, and Keyword Intelligence for search in the world of AEO

Vasion meets Federal Cloud Security Gold Standard, achieving FedRAMP High Authorization credentials

This validates Vasion's secure, cloud-native, intelligent physical and digital print automation platform as trusted to modernize federal agency operations

CrowdStrike and Qualtrics announce integration to extend security for customer and employee experience programs

Integration of CrowdStrike Falcon Shield with the Qualtrics Platform brings real-time visibility and automated protection to customer and employee experience data

ABBYY secures 22 new patents to support the future of document AI

ABBYY is fueling a new era of AI-driven solutions in 2026

Stravito adds Deep Research Agent to its AI assistant to hasten insights-based decisions

New capability delivers AI-driven answers with the depth, sourcing, and rigor that strategic business decisions demand

Treasure Code forwards agentic AI to customer data operations

Treasure Code reduces the burden of operating a customer data platform (CDP)

DryvIQ and Nasuni expand partnership to deliver deeper content intelligence

The connector delivers deeper, actionable intelligence across enterprise content

Modernizing knowledge portals with RightAnswers

Rosemary Kirk, senior solutions consultant at RightAnswers and Alex Baker, manager, CCP solution consulting at RightAnswers, joined the KMWorld webinar, Moving to a Modern Knowledge Portal

Verint and Calabrio unite under single branding, Calabrio product names remain unchanged

The move reflects Verint's commitment to providing customers with clear, simple, and consistent experiences as the business accelerates its CX Automation vision

Slack announces the general availability of the Slack MCP server and Real-Time Search API

This enables context-aware, user-specific conversations that make AI more relevant, accurate, and powerful

Graphwise introduces new GraphRAG solution that provides context and common sense to AI

Latest Graphwise offering bridges the gap between complex enterprise data and functional AI agents

Casepoint announces completion of CMMC Level 2, solidifying itself as a security leader in legal technology  

The achievement builds on Casepoint's existing portfolio of Department of Defense (DOD) Impact Level authorizations

Stella Legal and Sirion aim to hasten the adoption of agentic AI contract lifecycle management with partnership

The new strategic partnership provides enterprise clients with specialist service delivery across the globe, translating AI investments into measurable business outcomes

Alaffia Health secures $55M to accelerate AI adoption across health plan operations

By reducing administrative waste and improving accuracy across claims operations, Alaffia ultimately helps lower costs for health plans

Whatfix empowers healthcare organizations with an AI-powered suite to simplify electronic health records

The solution reduces administrative burden and increases the time that can be spent caring for patients

Kentico brings agentic AI workflows to marketing teams

The new suite introduces specialized agents designed to execute defined marketing and content tasks