2025 KM REALITY AWARD WINNER: Las Vegas Valley Water District

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits

2025 KM PROMISE AWARD WINNER: Bloomfire

The KMWorld Promise Award is given to the organization that provides innovative technology solutions for customers by implementing and integrating knowledge management practices into their business processes

Using AI tools to become a better leader at KMWorld 2025

At KMWorld 2025, Don Markland, CEO, Accountability Now, co-CEO at Noomii.com, and head, Forbes AI Council, presented his session, "From Chaos to Clarity: Enterprise AI Reshaping Accountability & Execution."

Examining the future potential of agentic AI at KMWorld 2025

At KMWorld 2025, David Seuss, founder and CEO, Northern Light, held his session, "From Insight to Action: Agentic AI Turning Knowledge Into Strategic Momentum," discussing how agentic AI represents the next evolution of AI.

KMWorld 2025 day 2 keynotes showcase enterprise intelligence

The second day of KMWorld 2025 focused on understanding the impact of AI on human experiences, especially as its implementation permeates all aspects of life, from retail shopping to psychotherapy.

Librarians are the stewards of knowledge management at KMWorld 2025

At KMWorld 2025, Dawn Brushammar, KM consultant, advisor and evangelist, Dawn Brushammar Consulting AB, Sweden, and Fleur Levitz, principal consultant, FDL Consulting NYC, held a session, "Knowledge Leaders: Integrating Library Science Into KM & AI," discussing the growing intersection of librarianship, KM, and AI. Librarianship is redefining its role in the digital age, seamlessly bridging the gap between traditional KM practices and cutting-edge AI applications.

Taking KM Centers of Excellence into the real world at KMWorld 2025

At KMWorld 2025, Danielle Henderson, chief knowledge officer, IGM Financial, in her session, "KM Centers of Excellence," discussed how IGM embarked on an enterprise-wide governance journey, leveraging structured centers of excellence (CoE) frameworks to enhance content integrity, optimize KM, and evolve the content ecosystem to support evolving digital platforms.

Celebrating 20 years of taxonomy at Taxonomy Boot Camp 2025

To celebrate 20 years of taxonomy, at Taxonomy Boot Camp 2025, a special co-located event with KMWorld 2025, several experts in the field held their session, "20 Years of Taxonomy: Language Shifts and Lessons Learned," to share insights and examine how language has evolved.

Understanding the ethical risks associated with different types of AI at KMWorld 2025

At KMWorld 2025, Phaedra Boinodiris, global leader for responsible AI, IBM Consulting and Author, AI for the Rest of Us, led her session "Governance in an Agentic Age: Accelerating Value?," drawing on her expertise in responsible AI, organizational design, and AI education, discussed how enterprises can strike a balance between innovation and oversight to thrive in the agentic era.

The low-down on AI and KM with Alan Pelz-Sharpe at KMWorld 2025

At KMWorld 2025, Alan Pelz-Sharpe, founder and principal analyst, Deep Analysis and Author, Practical Artificial Intelligence: An Enterprise AI Playbook, discussed how AI disrupts traditional KM—posing risks like misinformation and lost expertise—while offering transformative potential through dynamic knowledge synthesis during his session, "Role of KM in a World of Agentic AI."

KMWorld 2025 keynotes stress the importance of enterprise-wide AI adoption

KMWorld returned to the J.W. Marriott in Washington D.C. on November 17-20, with pre-conference workshops held on November 17

Tips and tricks for creating a knowledge management program at KMWorld 2025

At KMWorld 2025, Stan Garfield, founder, SIKM Leaders Community and Author, 12 Steps to KM Success (and 6 other books), brought things back to basics with his workshop, "KM Tips, Tools & Techniques"

Governing human and machine learning enterprise knowledge at KMWorld 2025

KMWorld returned to the J.W. Marriott in Washington D.C. on November 17-20, with pre-conference workshops held on November 17

Progress Software debuts generative content management system built on AI

Agentic RAG capabilities transform enterprise knowledge into verified, dynamically generated digital experiences—delivering instant, hyper-personalized journeys

Veritas Capital to acquire MetroStar to support U.S. national security with AI

This partnership will allow Veritas to scale faster, invest deeper in innovation, and empower our federal partners to accelerate their missions with greater speed, trust, and intelligence

Avanade rolls out suite of Microsoft solutions to supercharge business growth

Built to solve real business challenges and accelerate results

eGain Composer powers a modular AI knowledge development platform to build trusted AI CX applications

The secure, composable, high-performance platform empowers developers to deliver cutting-edge AI knowledge solutions for CX at scale

Thomson Reuters adds new agentic AI capabilities in CoCounsel Legal

Next-generation betas enhance document review and agentic execution of any legal workflow to transform legal work

Wrangling and refining content for generative search with NiCE

KMWorld recent webinar with Shelley Reyes introduced proven GenAI content optimization techniques that help knowledge teams streamline updates, resolve common issues, and improve AI performance at scale

Deliver results with AI-powered knowledge management: A conversation with Upland and Paychex

KMWorld recently held a webinar featuring Tim Braman and Christa Seary, who discussed strategies to lead smarter, more grounded conversations about how AI can make a real difference in knowledge management