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Workflow > News
Workflow has been a mainstay of knowledge management for years, and has changed significantly as technology has evolved.  The field has evolved to encompass a broader discipline referred to as business process management (BPM), which includes in the flow both people and enterprise applications.

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Cleo supports the ‘Future of Supply Chains’ with AI-native orchestration, automation, and integration

CIC gives businesses the ability to outsmart supply chain disruptions by choreographing digital B2B processes and leveraging real-time data and agentic solutions for proactive decision-making

Xactly Incent AI Agents transform incentive compensation management

Built on the Xactly Intelligent Revenue Platform, Incent AI Agents use two decades of proprietary data to drive smarter revenue growth

Accenture announces investment in Ryght AI to support life sciences companies transform clinical research

This investment, made through Accenture Ventures, will enable life sciences and clinical research companies to bring new treatments to patients faster by combining agentic AI with enterprise technology solutions

Crawford Technologies releases DTE Version 5.9 to enhance operational speeds for customer communications

DTE 5.9 makes it easier for companies to deliver communications in the precise format and language that is best for each recipient.

Alchemer expands AI Capabilities to transform customer feedback into actionable intelligence

Purpose-built AI platform Alchemer Pulse reduces feedback analysis time and quickly delivers measurable business outcomes

LeapXpert sets a new standard for enterprise communication with Communications Platform 3.0

The platform now transforms real-time messaging into governed, intelligent, productivity-driving communication

AppDirect finalizes acquisition of vCom Solutions to complement its newly launched everything store for B2B commerce

Adds connectivity and mobility to its unified lifecycle management platform of AI, software, hardware, cloud, and energy solutions

Neo4j Fleet Manager offers unified control plane for graph databases

CIOs and CDOs gain centralized visibility and governance across all Neo4j deployments across any environment

dtSearch adds variety of updates to its search portfolio

dtSearch enterprise and developer products instantly search terabytes across a wide range of online and offline data

Agiloft releases enterprise-grade obligation management platform

Helping reduce risk, enforce compliance, and accelerate business outcomes, turning contract data into operational intelligence

Combining search and GenAI with SearchBlox

KMWorld recently held a webinar with Katie Selvaraj, AI strategist, SearchBlox Software, Inc, who discussed how search is evolving

Bear Cognition creates AI-powered bid and route optimization tool for USPS contractors

New AI-powered tool brings clarity and automation to one of the nation's largest transportation networks

LexisNexis Risk Solutions offers innovative document authentication with latest IDVerse release

Advanced deepfake detection and face matching improve accuracy without adding friction

WestCX Engage provides real-time AI that speaks, listens, and learns across every patient interaction

New Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations

Amplitude introduces AI Feedback to decode unstructured customer data

Next-gen AI transforms massive volumes of customer feedback into actionable product insights

ASAPP releases its Customer Experience Platform to support the agentic enterprise 

CXP turns every customer interaction into governed, intelligent action

Rezolve Ai acquires Crownpeak to beef up search and discovery platforms with its Brain Commerce AI

The goal is enabling frictionless conversational and agentic transactions across enterprise customers worldwide

Luware Nimbus Companion ensures AI-driven customer service is accessible

Harmonizes human and virtual users in Microsoft teams for optimal customer journeys

Lakeside Software introduces SysTrack AI to provide agentic digital employee experience to every device

Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applications

Parallels RAS 21.0 enhances digital workspaces with security, flexibility, and efficiency

The update empowers organizations to modernize IT, support hybrid workforces, and scale seamlessly across on-premises, cloud, and multi-cloud environments