-->
Workflow > News
Workflow has been a mainstay of knowledge management for years, and has changed significantly as technology has evolved.  The field has evolved to encompass a broader discipline referred to as business process management (BPM), which includes in the flow both people and enterprise applications.

Register NOW for London's KMWorld Europe 2026 at the early bird rate.
Early bird offer ends 13 March.

Calabrio offers Omni Agent Intelligence to centralize quality and performance across human and AI agents

The solution supports all contact center as a service (CCaaS), customer relationship management (CRM), information technology service management (ITSM), and AI agent platforms

MangoApps Winter Release helps organizations run operations directly inside employee experiences

Enhancements aim to unify the modern workplace

Selector granted 8 U.S. patents for AI-powered network intelligence

Breakthroughs in causal reasoning, LLM training, predictive analytics, and network path intelligence

Akeneo launches Winter Release of solutions to transform digital engagement

Winter Release empowers brands to command the emerging AI-driven economy

The Umpire Assistant App turns estimate chaos into clarity in the real estate space

Offers an AI-supported structure for line-item comparisons, documented selections, and defensible summaries

Amperity offers enterprise Customer Data Agent that turns customer data into measurable business outcomes

Marketers can move from question to activation faster, creating segments and journeys with greater speed and confidence

Cordial brings new AI agents into marketing work for deeper context

AI agents designed to ground, govern, execute, and coordinate marketing activations in real time

SmartSense ONE by Digi protects retail revenue and operational resilience

A new modular platform that unifies SmartSense and Jolt capabilities into a single, scalable solution for retail, food service, and healthcare operations

AtData releases Gibberish Detection to strengthen fraud intelligence

Identify and intercept synthetic or automated emails to help reduce fraud exposure

NetDocuments announces completion of eDOCS acquisition

Expands global reach to over 90 countries, and strengthens its commitment to modernizing legal work

Coralogix reveals U.S. Department of Education sponsorship for FedRAMP Authorization

Industry leader poised to become first FedRAMP-Authorized AI observability platform

Talkdesk launches Commerce Orchestration powered by Customer Experience Automation

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment

Litera announces new milestone as its no-cost access model disrupts legal tech

Company's 30-year experience meets GenAI innovation as firms embrace agentic workflows

RWS granted U.S. patent for AI-powered translation decision assistant

Innovation strengthens RWS's leadership in intelligent translation workflows

New Squirro release closes the gap between structured enterprise knowledge and ad-hoc user workflows

Supercharges chat and multimodal reasoning capabilities

BillingPlatform offers advanced revenue insights with new solution capabilities

New updates deliver unmatched visibility and control for revenue leaders to accelerate decision-making

Foxit launches PDF Editor v2025.3 with advanced compliance, security upgrades, and AI-powered productivity tools

Enhancing document management with cutting-edge features and robust security

Next Net launches answer and generative engine optimization platform, powered by NVIDIA

Helps brands and publishers earn trusted AI citations and measurable visibility

Cleo supports the ‘Future of Supply Chains’ with AI-native orchestration, automation, and integration

CIC gives businesses the ability to outsmart supply chain disruptions by choreographing digital B2B processes and leveraging real-time data and agentic solutions for proactive decision-making

Xactly Incent AI Agents transform incentive compensation management

Built on the Xactly Intelligent Revenue Platform, Incent AI Agents use two decades of proprietary data to drive smarter revenue growth