KMWorld NewsLinks - May 05, 2020

Features

Barriers to Effective Knowledge Sharing (Video)

World Bank Director, KM, Margot Brown discusses four common organizational culture challenges to knowledge sharing and how World Bank has addressed them in this clip from her presentation at KMWorld 2019.

News

Investing in modern intelligent content services

There are seven reasons to modernize ECM systems

Vocalcom reveals new contact center solution powered by AI

Available in the cloud or on-premise, the solution offers a latest-generation interface, unified 360-degree management across all channels, and integration with AI technologies for an optimal customer relationship.

DeepCrawl’s latest platform ensures SEO quality assurance

Developer and SEO/marketing teams can proactively test web pages for SEO impact

Perspective on Knowledge

250 Columns later

Knowledge management has indeed become a multi-threaded discipline, embracing just about everything related to knowledge.

KM In Practice

National nonprofit creates online early childhood development community

Verint Community Cloud helps Ounce of Prevention Fund accelerate launch of online community amid the COVID-19 pandemic

ViewPoints

Knowledge management and the new normal

James Carroll, partner and director at TetraVX,  and Kevin Beasley, CIO at VAI, explain the importance of security and privacy safeguards in the new COVID-19 WFH world