KMWorld NewsLinks - June 18, 2019

Features

How to Deal With Manipulated Search Results (Video)

Eric Smith, Fire Oak Strategies chief technologist and information security officer, discusses real-world information security search issues in this clip from Enterprise Search & Discovery 2018.

News

Franz launches AllegroGraph Knowledge Graph solution

Combines graph and document technologies, ontology design, and AI data science expertise

Ontotext’s GraphDB 8.10 improves knowledge graph experience

New release makes knowledge graph experience quicker, easier, and more productive

Salesforce plans to acquire Tableau

The acquisition of Tableau in a $15.7 billion all-stock deal is expected to be completed during Salesforce's fiscal third quarter ending October 31, 2019

KM In Practice

Litigation firm selects iManage for document and email management

The iManage platform delivers consistent user experience, a simplified IT environment, and organizational agility to Beck Redden

ViewPoints

A better era for IT service desks

For too long IT service desk teams have struggled with tools which are inadequate for maintaining complex organizational infrastructures

Cognitive Computing

Usability testing for effective interactivity

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.