KMWorld NewsLinks -
March 26, 2019
Features
ECM: Transition to content services continues
11 Mar 2019
The content services platform serves as a hub to ingest, manage, and distribute information. AI is expected to be an increasingly standard part of content services.
Design Thinking for Tech Selection, Part 1: Empathize (Video)
26 Mar 2019
In part 1 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with phase 1: Empathize.
News
Innovations propel Espressive Barista beyond conversational chatbots
18 Mar 2019
Enables next-gen digital transformation of ESM to improve employee self-help
Expert System enhances knowledge graphs and NLP in latest update
19 Mar 2019
Cogito 14.4 boosts AI capabilities
Kofax boosts robotic processes with RPA 10.4
20 Mar 2019
Kofax RPA 10.4 enables enterprises to scale automation programs
KM In Practice
ENGIE Ineo implements Stibo Systems MDM solution
22 Mar 2019
By converging MDM, BIM, and machine learning, ENGIE Ineo is forming a modern information management infrastructure
ViewPoints
Digital transformation: Starting the new year the right way
08 Mar 2019
A critical objective for companies today is the need to plug the gap between their expectations for digital initiatives and the outcomes they want to achieve. So what can business leaders learn from 2018 to help them make more informed strategic decisions this year?
3 Departments with Untapped Data Opportunities: CX, HR, and Sales
13 Feb 2019
Three departments in particular—customer service, human resources, and sales—are sitting on a goldmine of data. Now, it's time to show those departments the potential they've yet to harness, and to do so, they need to ask some questions.