KMWorld NewsLinks - November 27, 2018

Features

Behind the scenes in search

New solutions are emerging that help connect searchers with content, but established principles also need to be followed. "In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open," noted Erin Jaeger, director of product marketing at Yext. Ideally, onsite search should be integrated with enterprise systems that also help pro­vide as complete a picture of the user as possible.

News

Kofax Enhances AI Functionalities for the Digital Workforce

Kofax RPA's unique architecture and complementary "smart automation" solutions in its Intelligent Automation platform enable enterprises to plan, deploy, and manage a digital workforce that scales

AI or IA—Intelligent Assistants?

True AI-enabled intelligent assistants will be possible in the not-so-distant future

UCB and Verint Release Digital Health Assistant App

The app utilizes a conversational, virtual health assistant powered by Verint's Intelligent Virtual Assistant (IVA) solution

KM In Practice

Top U.K. law firm implements iManage RAVN Insight to transform knowledge management

AI-powered application helps top Howard Kennedy LLP find and access relevant information, unlocks the value of their work product