KMWorld NewsLinks -
November 01, 2016
Web analytics: insights into the customer journey
Most companies have tons of valuable content that is collecting virtual dust, and it could be used for customer engagement.
Nuxeo Releases Android Mobile App for Digital Content Management
New mobile option is in addition to previously-released iOS mobile app
Cabinet Unveils New Document Management Tool
Web Filer is targeted at companies that need to allow remote workers to securely file documents
Brainspace Announces Strategic Investment and Development Agreement with In-Q-Tel
Partnership will support the U.S. intelligence community with machine learning and data visualization for investigations and cyber security
KM In Practice
“Knowledge-powered” digital customer engagement
Solution enables the retailer to deflect up to 50 percent of requests for inbound contact into their customer service centers.