KMWorld NewsLinks -
February 23, 2016
Marketing automation’s role in personalization and contextualization
Verint Extends Omnichannel Customer Engagement
Acquisition of Contact Solutions adds real-time, contextual self-service software
ZL Technologies Introduces New E-Discovery Tools for More Efficient Workflow
The 8.0.3 version of ZL's flagship archiving and governance platform includes features aimed at increasing efficiency and improving case outcomes
Access Innovations and dataCloud Launch Semantics-Based Big Data Solution
New solution leverages coding for big data, semantic analysis of text, and visualization techniques
KM In Practice
Large real estate company automates and streamlines lease workflow
BPM solution added accountability to company's processes, allowing multiple people to be aware of task status and who is responsible for them.
Information Governance – Now Is The Time To Act!